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Hotel América *

Granada,  Spain

Phone: +34 95 822 7471 Fax: +34 95 822 7470 E-mail:: reservas@hotelamericagranada.com

Price: 60 - 94 € (Average)

Rating by guests: 9.2 Based on 154 reviews

Hotel América
Calle Real de la Alhambra, 53 (18009) - Granada (Spain)

Access:

 

Overall rating:  9.2 Based on the last 40 of 154 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.7
  • Location: 10
  • Common facilities and services: 7.8
  • Staff: 9.6
  • Quietness: 9.3
  • Room: 7.9
  • Value for money: 8.3

June/2018 Someone from Northern California wine country thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The feeling of home and the beautiful antiques. The staff was excellent.
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST... Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10 Right inside the walls of the Alhambra
  • Common facilities and services: 7.5 There is no elevator but what would you expect from 200+ year old building. Fortunately we are fit so this didn’t present any issues to us.
  • Staff: 10 Some of the best that we have ever experienced.
  • Quietness: 10
  • Room: 7.5 Electrical outlets were few.
  • Value for money: 10
Stars it deserves 4

June/2018 Someone from Baltimore, Maryland, USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The staff, the location, the beauty, the whole experience!
  • Negative: Internet connection wasn't always reliable.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Classic style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 So beautiful staying up in the Alhambra.
  • Common facilities and services: 10 Excellent restaurant and common areas. You could use more reliable internet service, though. It was spotty.
  • Staff: 10 We loved your staff! Everyone was wonderful and so helpful.
  • Quietness: 10
  • Room: 10 Although next time we would pay for a bigger room. I didn't realize all the different sizes available when I booked our room on-line.
  • Value for money: 10
Stars it deserves 4

May/2018 Someone from Usa thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: The hotel was charming and in a perfect location for visiting the alhambra
  • Negative: The room was very very small
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Thank you so much for the review. We will try to improve our room dimensions."

May/2018 Someone from America thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The friendly and helpful staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 The staff and Hotel America are knowledgeable, helpful, and friendly.
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you so much for the review. We really appreciate it."

May/2018 Someone from colorado, USA thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: close to Alhambra. Room was very nice
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: Not rated
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you so much! We hope to see you again."

May/2018 Someone from Paris thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Le cadre.la bonne tenue de l’hotel Et surtout .l’amabilite du Personnel à la réception. Je reviendrais sûrement .
  • Negative: Je n’ai pas obtenu la facture pour le premier retrait carte bleue ,de 113;90.je pense que j’ai oublié de la demander.pouvez vous me la faire parvenir? Avec mes remerciements.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Sorry for any inconvenience this could cost you, it will not happen again. We appreciate your rates."

May/2018 Someone from USA thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: location, charm, excellent staff
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10
  • Location: 10 within the walls of the Alhambra, close to everything
  • Common facilities and services: 5
  • Staff: 10 helpful, good sense of humor
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you so much and we hope to see you soon again."

May/2018 Someone from America thinks:

  • Overall rating: 6.4
  • Would you recommend it? Yes
  • Positive: location
  • Negative: food, menu options limited at times. Food just average
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for the rates. It is useful to improve our service. Kind regards."

May/2018 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: That they did not have the air conditioner available when the website stated that they had a/c. I requested that we get to turn it on and nothing was done about it.
  • I RECOMMEND it for... Young travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Sorry about it. It will not happen again. We really appreciate the rates and we will improve that. Kind regards."

May/2018 Someone from france thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: emplacement privilégié
  • Negative: quelques problèmes : électricité, fuite par les fenêtres suite à orage, WC qui fuit en goutte à goutte
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Older travelers, Luxury, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Thank you for you comments. This will help us to improve our service for the next time you come to our hotel."

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Hotel América Calle Real de la Alhambra, 53 Granada 18009 Spain
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