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Hotel Anaco ***

Madrid,  Spain

Phone: +(34) 915224604 Fax: +(34) 915316484 E-mail:: info@anacohotel.com

Price: 50 - 500 € (Average)

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Rating by guests: 7.6 Based on 262 reviews

The Hotel Anaco is situated in the old city, within easy walking distance of all the tourist attractions, located in the best and most select commercial and recreational area in Madrid will excellent transportation links. The hotel offers a modern and tasteful décor and soundproof rooms with external double-glazed windows, telephone, TV, Internet, hairdryer and personal safe. The excellence of our customer service is guaranteed by our competent and experienced staff. In the Hotel Anaco, providing maximum comfort is our most important objective.

Room Services
  • Rooms: 39
  • Telephone: in room
  • Television
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 39
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Fire escape
  • Air conditioning in common areas
General services
  • Rooms: 39
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Anaco
Tres Cruces, 3 (28013) - Madrid (Spain)

Access:

 

Overall rating:  7.6 Based on the last 40 of 262 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 20%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 5.5
  • Location: 10
  • Common facilities and services: 5.6
  • Staff: 8.3
  • Quietness: 7.4
  • Room: 6.1
  • Value for money: 8.1

July/2009 Someone from VIGO thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: El precio
  • Negative: El calor
  • I RECOMMEND it for... Young travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Handicapped
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 10
Stars it deserves 2

July/2009 Someone from Cádiz thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Los trabajadores del hotel. Muy atentos y simpáticos.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Estimado Sr Gracias, intentamos dar lo mejor de nosotros mismo en la atencion al cliente Atentamente"

June/2009 Someone from Barcelona thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: La situación, el servicio de consergeria, la conexion wifi.
  • Negative: El vestibulo. El servicio de reposicion de productos del baño, especificamente el gel, no se repuso.
  • I RECOMMEND it for... Young travelers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Families, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2

June/2009 Someone from Badajoz thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La situación al lado de la Gran Vía y al lado del Parking de la Plaza del Carmen
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Older travelers, Luxury, Handicapped
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

June/2009 Someone from Canada thinks:

  • Overall rating: 0.7
  • Would you recommend it? No
  • Positive: Finallly leaving for Salamanca where we stayed at a new, professionally run hotel, of vastly superior quality that was, get this, also listed as a three star hote.
  • Negative: O.k. where should we start here. the noise was ridiculous, and I don't mean just idiots partying. The garbage pickup was every nite at about 3:00 a.m. outside the hotel when if they even cared about their clients they could have moved the bins to the side boulevard area where it wouldn't have ruined everyones sleep. Yes you could close the windows to avoid the noise and use the air conditioning which they advertised they had but was so weak it was essentially useless. The shower door didn't close, the bathtub didn't drain, there was a pee stain on the bidet when we arrived which never got cleaned, the beds were the same ones that were there when they did their "recent renovation" in about 1980, and the cleaning was very poor. For example, when we arrived we all noticed a used bandaid (can't miss it) on the first floor stairwell landing. When we were finally able to leave four days later the BANDAID WAS STILL THERE! Do me a favour and check when you get there because I bet it is still there! Do yourself a favour and go to the Regente or the Europa hotel for basically the same price but a nicer, clean room. The wifi worked but was weak and I would not eat in the restaurant. These owners are fat and sassy because of the location near Gran Via but this place should be avoided if possible. Saw many nice things and had a good time in Madrid but that was while I wasn't in the hotel!
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated Have a look at my comments and judge for yourself. If it's as clean as a hostel I only want to pay for a hostel.
  • Location: 7.5 Right in the centre of the action but really, really noisy.
  • Common facilities and services: Not rated What services?
  • Staff: Not rated I don't think they pay the cleaning staff much or maybe they don't pay them at all and that's why they don't clean. Front desk people were o.k. and in fact one was very good and friendly. There was no language barrier for us.
  • Quietness: Not rated If you have to have the windows closed then fix the air conditioning. Just another item that hasn't been touched since their so called "recent renovation". Deal with the garbage issue or warn the clients that they will be jolted out of their sleep every nite.
  • Room: Not rated Three sngle beds that were ancient and I mean ancient. Our son refused to sleep on the third because it was so thrashed so we took turns sharing single beds with two people.
  • Value for money: Not rated Shop around on the internet, you can do better for the same price or just slightly more.
Stars it deserves 1
  • The hotel's reply:

    "Dear Sir I would have appreciated your comments once you were in the Hotel, in order to fix any inconvinience during your stay. Unfortunately garbage bind cant be taken so long as other business steal them and we cant do much about street noise although we have double glass window. We will check intensively the room, but we would have appreciated your comments"

June/2009 Someone from Sevilla thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive: Tranquilo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2009 Someone from Barcelona thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive: La ubicación
  • Negative: El aspecto y la atención
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Modern style lovers
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 2

May/2009 Someone from Paris thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: Hôtel en plein coeur du centre ville (donne sur la Gran Via) - Puerta del Sol est à 5 mn à pied pour le quartier branché de la Chueca, il n'y a qu'à traverser la rue. Les chambres sont assez grandes avec salle de bain. Hôtel calme, assez bien isolé.
  • Negative: Manque d'amabilité du personnel: distant et peu souriant. Absence de climatisation. La propreté est à améliorer.
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2009 Someone from Ried im Innkreis thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 2

May/2009 Someone from Paris thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La localisation de l'hôtel
  • Negative: le restaurant de l'hôtel
  • I RECOMMEND it for... Young travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 très propre!
  • Location: 10 idéalement situé
  • Common facilities and services: 7.5 manquait juste la télécommande de la TV
  • Staff: 10 accueil très sympathique
  • Quietness: 10 pas de trafic sur les chambres côté rue donc bien calme
  • Room: 10 Très spacieuses!
  • Value for money: 10 bon rapport qualité prix
Stars it deserves 3
Online reservation
Nights
Hotel Anaco Tres Cruces, 3 Madrid 28013 Spain
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