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Hotel Emperador ****

Madrid,  Spain

Phone: +(34) 915472800 Fax: +(34) 915472817 E-mail:: hemperador@emperadorhotel.com

Price: 103 - 999 € (Average)

Rating by guests: 9.0 Based on 722 reviews

This 4-star hotel offers elegant, luxurious accommodation and excellent service in a prime location, right on Madrid’s famous Gran Via, in the heart of the city. The superb, central location means that all of the sights and attractions of the Spanish capital are just minutes away. The Plaza Mayor, La Plaza de España, La Puerta del Sol, and all of the major shopping areas are within easy walking distance. As well as a fantastic location, the hotel also offers stylish, luxurious accommodation and 4-star amenities, including a bar, a sauna, a gym and the spectacular rooftop pool, which is open during the summer months. The Emperador Hotel is one of the few hotels in Madrid with a pool. The pool has breathtaking views of the city’s dramatic skyline, the Royal Palace and Almudena Cathedral. Bask in the warm Spanish sun, with all of Madrid stretching before you. Standard Rooms: Enjoy these fully equipped, elegant rooms. Superior Rooms: You will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar, satellite TV and international press. In addition, guests with a bed and breakfast rate, will be able to enjoy a private breakfast at the Club. This executive category includes rooms that are characterised by their luminosity and stunning views over the famous Gran Vía. Junior Suites: Situated on the corner of each floor, the Junior Suites offer very special touches. TheJunior Suite category also offers free access to the Club Emperador.

Room Services
  • Rooms: 232
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 232
  • Parking: nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Terrace
  • Sauna
  • Central heating
  • Child care
  • Hair salon
General services
  • Rooms: 232
  • Safe at front desk
  • Room service
  • Currency exchange
Hotel Emperador
Calle Gran Vía, 53 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.0 Based on the last 40 of 722 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 8.1
  • Staff: 9.5
  • Quietness: 8.8
  • Room: 8.1
  • Value for money: 7.6

September/2021 Someone from Madrid thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: La piscina y los servicios alrededor de ella
  • Negative: El desayuno claramente mejorable y la decoración de la habitación
  • I RECOMMEND it for... Young travelers, Couples, Healthy lifestyle
  • I recommend it especially AGAINST... Families, Business travelers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

September/2021 Someone from Asturias thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Ubicación , azotea piscina
  • Negative: Desayuno: por 14€ debería tener zumo natural Baño : una cortina de plástico en la ducha , no me parece apropiada a un hotel 4 estrellas, mampara de cristal debería ser .
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5 Lo
  • Staff: 7.5 Correcto , pero a un cliente que está 3 noches , a la pregunta de si puede usar la piscina después del check out ,no le preguntaría “cuánto tiempo vas a estar”, le diría por supuesto úsela lo que desee .
  • Quietness: 7.5
  • Room: 5 Agradecer el Hecho que nos dieron una habitación superior a la contratada las 3 primeras noches
  • Value for money: 5
Stars it deserves 3

September/2021 Someone from Palencia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La piscina
  • Negative: Me gusto todo
  • I RECOMMEND it for... Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

September/2021 Someone from Vizcaya thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La habitación y la piscina y sus instalaciones de ocio.
  • Negative: El precio ?
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

September/2021 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: relación calidad- precio.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2021 Someone from Pontevedra thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: El personal recepcion
  • Negative: Todo me gusta siempre, he ido más de 100 veces!
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2021 Someone from Luis thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: La terraza y poscina
  • Negative: El personal de la recepción y terraza. Las habitaciones muy antiguas. No tiene Servicio de habitaciones.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Couples, Luxury, Modern style lovers, Business travelers
  • Cleanliness: 5 La habitación estaba con restos de empaque de otra estadía.
  • Location: 10
  • Common facilities and services: 2.5 Para ser un hotel 4 estrellas tienen mucho que mejorar en cuanto a las habitaciones y comida.
  • Staff: 2.5 El personal de la recepción muy maleducados. El personal de la terraza con muchas deficiencias en el trato y servicio, tanto que me he quejado con una supervisora.
  • Quietness: 10
  • Room: 2.5 Antiguas, no tienen servicio de habitaciones.
  • Value for money: 2.5 Escogimos el hotel emperador pensando que era de mayor calidad, pero ha sido muy decepcionante.
Stars it deserves 3

August/2021 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La limpieza de todas sus instalaciones
  • Negative:
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2021 Someone from United Kingdom thinks:

  • Overall rating: 3.3
  • Would you recommend it? No
  • Positive: Food in the pool area
  • Negative: Unfriendly reception staff, not being able to use the pool after checkout (very unusual)
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5 Very dated decor
  • Value for money: 5
Stars it deserves 3

August/2021 Someone from Era la 2º vez que me alojaba y me desánimo que en tiempos de civid 5º ola hubiera tal descontrol en la zona de piscina. thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: La atención del personal de Recepción
  • Negative: La saturación de gente en la zona de piscina y hamacas, así como el poco cuidado de respetar el espacio personal.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 10 La habitación y las zonas comunes estaban perfectas.
  • Location: 7.5
  • Common facilities and services: 5 La zona de piscina y hamacas fatal, no hay tantas hamacas como personas había y eso creo que la gente estuviera tumbada en el suelo.
  • Staff: 10 Pedimos un cambio de habitación ya que nos habían puesto frente al ascensor en una habitación que sin luces parecía de noche y no es una exageración, y eso que estaba en una planta 6.
  • Quietness: 5
  • Room: 2.5 Las habitaciones sin vistas son muy oscuras y en pleno agosto a las 12 de la mañana se necesitan varias lámparas.
  • Value for money: 5
Stars it deserves 3
Online reservation
Nights
Hotel Emperador Calle Gran Vía, 53 Madrid 28013 Spain
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