HotelSearch.com Home

Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.3 Based on 5495 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5495 reviews

Would you recommend this hotel?

  • Yes: 97.5%
  • No: 2.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 8.1
  • Staff: 9.3
  • Quietness: 8.2
  • Room: 8.8
  • Value for money: 8.9

November/2019 Someone from Germany thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location, cleanliness, friendly staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Bar Europa is perfect for breakfast
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

November/2019 Someone from Usa thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3

October/2019 Someone from San Francisco thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: cleanliness
  • Negative: thin walls
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 See my note on TripAdvisor. <cough cough>
  • Room: 10
  • Value for money: 10
Stars it deserves 3

October/2019 Someone from North America thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: Hotel explanation for not providing air conditioning was not reasonable. Not secure or private to open window if facing inner courtyard. Stupid 1/2 glass door on shower, so water splashes outside of shower area.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated Terrible if you are forced to open your window to cool your room. You can hear everything everyone says on all stories of the hotel.
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

October/2019 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The staff were extremely helpful.
  • Negative:
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2019 Someone from Oklahoma, USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: location, courteous staff
  • Negative: glass bathroom door
  • I RECOMMEND it for... Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 very clean, maid service did an excellent job
  • Location: 10 Situated on Puerto del Sol, the epicenter of old Madrid
  • Common facilities and services: 7.5 Restaurant with terrace seating and good atmosphere
  • Staff: 10 Friendly and very helpful. There was always someone who could speak English on duty.
  • Quietness: 10 sound proof windows effectively blocked noise on the Puerto del Sol
  • Room: 7.5 glass bathroom doors separating the room from the bathroom prohibited other guests entering the room if someone was in the bathroom. Privacy was limited by this.
  • Value for money: 7.5
Stars it deserves 4

October/2019 Someone from Italy thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Location, right in the city centre
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2019 Someone from United States thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: location is excellent, bathroom is spacious and beds are comfortable.
  • Negative: Newspapers were removed from the lobby so I did not have an opportunity to read. Suggest placing a sign in the lobby " please do not remove the newspapers from the livby."
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2019 Someone from Seattle thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Convenience of Puerto del Sol location, late checkout, great room, and friendly front desk.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

October/2019 Someone from Denver Colorado U.S. thinks:

  • Overall rating: 6.2
  • Would you recommend it? I don't know
  • Positive: Location and Daniel
  • Negative: Only one morning if in-room coffee service. That felt like a cheap way to drive coffee drinkers to your restaurant. Very off-putting idea. Please reconsider.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5 Provide in-room coffee service for length of stay.
  • Staff: 5 Daniel was superb. Also the young woman at the front desk. Other gentlemen at the front desk were not particularly friendly.
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
93%