Hotel Gótico ****
Barcelona, Spain
Phone: +(34) 933152211 Fax: +(34) 933152113
The hotel was completely renovated in 1999. It is located in the city centre, in the heart of the "Barrio Gótico" (Old City), near the Town Hall and the Palace of the Autonomous Government, in a commercial area. ·Eighty-one soundproofed rooms, some of which have a balcony. Rooms have air conditioning, heating, individual safety deposit boxes and minibars. Coffee shop, breakfast buffet hall. Lounge. Parking near the hotel. Solarium
- Room Services
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- Rooms: 78
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 78
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Television
- VCR
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 78
- Extra bed
- Dogs accepted
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
- Private security
Calle Jaume I, 14 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 0.0%
- I don't know: 10%
Rating by subject
- Cleanliness: 8.7
- Location: 10
- Common facilities and services: 6.3
- Staff: 7.9
- Quietness: 7.6
- Room: 6.3
- Value for money: 7.8
June/2016 Someone from Oviedo thinks:
- Overall rating: 6.9
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The hotel's reply:
"Estimado cliente: La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y centro turístico de la ciudad. El barrio Gótico en el corazón de la ciudad, es el núcleo mas antiguo y una de las zonas mas hermosa de Barcelona y su centro histórico Es un placer recibir opiniones como la suya. Le informamos que nuestro hotel empezará la obras de renovación a partir del mes de Noviembre.Esperamos verlos muy pronto de nuevo en nuestros hoteles. Anna Ruiz Dpto. de atención al cliente."
June/2016 Someone from Santiago de Compostela thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente"
May/2016 Someone from US thinks:
- Overall rating: 6.1
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The hotel's reply:
"Dear customer: First thank you for your time. We want to clarify that all the rooms of our hotel meet the International standards in terms of dimensions of the rooms. We always try to be as comfortable as possible and enjoy a good stay in our hotels and in our city. We hope to greet you again very soon. Anna Ruiz Customer service."
April/2016 Someone from switzerland thinks:
- Overall rating: 8.8
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The hotel's reply:
"Dear Customer. Thank you for your opinion and that you used your time to write us about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you in our hotels in the near future. Anna Ruiz Customer service"
April/2016 Someone from Saint Etienne thinks:
- Overall rating: 9.7
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The hotel's reply:
"Cher Client. Je vous remercie pour votre avis et que vous avez utilisé votre temps à nous écrire au sujet de votre séjour. Nous travaillons à rendre nos clients heureux et notre plus grande satisfaction est de savoir que notre but a été atteint. Nous espérons vous accueillir au sein de nos hôtels dans le proche avenir. Anna Ruiz Département de service à la clientèle."
April/2016 Someone from Spain thinks:
- Overall rating: 5.2
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The hotel's reply:
"Dear Customer: We appreciate your time to write your impressions, we regret not having met your expectations. Our main priority is that the common areas and rooms are spotlessly clean with everything ready for our customers. We hope to see you again for our hotels. Anna Ruiz. Customer Service Department."
April/2016 Someone from italia thinks:
- Overall rating: 6
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The hotel's reply:
"Estamos encantados de haberles tenido hospedados en nuestros hotel. En referencia al precio del desayuno, es optativo. Es desayuno buffet con platos fríos y calientes, con zona de platos calientes. Máquinas de café con café descafeinado. Nevera con productos lácteos, máquina de zumos naturales, productos frescos y naturales. Gran variedad de bollería y embutidos. Esperamos alojarle pronto en próxima visita. Anna Ruiz. Dpto. de atención al cliente."
April/2016 Someone from Lyon france thinks:
- Overall rating: 7.7
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The hotel's reply:
"Cher client. Notre complet pour rendre votre séjour dans nos hôtels une expérience unique. Aussi, nous essayons de sensibiliser nos clients au sujet du bruit à d'autres clients. Nous espérons vous voir bientôt dans nos hôtels. Anna Ruiz Service à la clientèle."
March/2016 Someone from Sant feliu de guixols thinks:
- Overall rating: 6.7
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The hotel's reply:
"Estimado cliente: Agradecemos sus comentarios, tomamos nota de su opinión, nos ayuda a mejorar, de todas formas pasamos nota al departamento oportuno. Esperamos verle pronto de nuevo por nuestros hoteles. Anna Ruiz. Dpto. de atención al cliente. "
March/2016 Someone from UK thinks:
- Overall rating: 7
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The hotel's reply:
"Dear Customer, We greatly appreciate your visit and the time you have dedicated to sharing their experience with us. The hotel has no bar service, however we have vending machines for drinks and snacks. We hope to host them on a future occasion. Anna Ruiz Department. Customer"