Hotel Gótico ****
Barcelona, Spain
Phone: +(34) 933152211 Fax: +(34) 933152113
The hotel was completely renovated in 1999. It is located in the city centre, in the heart of the "Barrio Gótico" (Old City), near the Town Hall and the Palace of the Autonomous Government, in a commercial area. ·Eighty-one soundproofed rooms, some of which have a balcony. Rooms have air conditioning, heating, individual safety deposit boxes and minibars. Coffee shop, breakfast buffet hall. Lounge. Parking near the hotel. Solarium
- Room Services
-
- Rooms: 78
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
-
- Rooms: 78
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Television
- VCR
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
-
- Rooms: 78
- Extra bed
- Dogs accepted
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
- Private security
Calle Jaume I, 14 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 0.0%
- I don't know: 10%
Rating by subject
- Cleanliness: 8.7
- Location: 10
- Common facilities and services: 6.3
- Staff: 7.9
- Quietness: 7.6
- Room: 6.3
- Value for money: 7.8
February/2015 Someone from Italia thinks:
- Overall rating: 9.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Gracias por su comentario, estaremos encantados de poder volver a alojarle en un futuro. Elisabet Robles. Dpto de atención al cliente."
February/2015 Someone from uk thinks:
- Overall rating: 8.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Thanks for your comments help us to improve. Sorry for not having fulfilled their expectations for breakfast. Is buffet with variety of hot and cold foods of all forms will pass a note to the corresponding Department. Best regards, Elisabet Robles. Department of Customer Service"
February/2015 Someone from france thinks:
- Overall rating: 8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Nous apprécions grandement vos commentaires, ils nous aident à améliorer. Nous excusons pour le bruit, grâce à notre situation centrale à reprises peut être quelques nuisances sonores, à l'avenir svp faites-nous savoir à l'avance pour être en mesure de vous offrir un espace intérieur plus silencieux. Nous espérons pouvoir vous accueillir dans notre hôtel à l'avenir. Bonjour, Elisabet Robles, Département de service à la clientèle"
February/2015 Someone from benicarlo thinks:
- Overall rating: 9.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Nous apprécions grandement vos commentaires, ils nous aident à améliorer. Toute suggestion est bienvenue améliorer, passer la note vers le service approprié de votre plainte. Nous serons encantandos de pouvoir vous accueillir dans notre hôtel. Salutations, Département de service à la clientèle"
February/2015 Someone from England thinks:
- Overall rating: 5.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Thank you very much for your comments, help us improve. We feel very much the problem with noise, we do not understand very well that type of noise was. Anyway, note we pass to the corresponding Department your complaint. We hope to be able to accommodate you in our hotel in the future. Best regards, Elisabet Robles. Department of Customer service"
February/2015 Someone from Santiago de Chile thinks:
- Overall rating: 8.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Gracias por sus comentarios. Toda sugerenia es bienvenida para poder mejorar y seguir ofreciendo una buena relación calidad-precio. Esperamos poder volver a alojarle en nuestro hotel en un futuro. Saludos, Elisabet Robles. Dpto. de atención al cliente"
February/2015 Someone from Lleida thinks:
- Overall rating: 6.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Apreciado cliente, primero de todo agradecer sus comentarios y el tiempo utilizado para escribir sus impresiones. Sentimos no haber cumplido con sus expectativas en cuanto al desayuno, es buffet con variedad de alimentos fríos y calientes. Toda sugerencia es bienvenida y pasaremos su queja al departamento correspondiente. Saludos, Elisabet Robles. Dpto. de atención al cliente."
February/2015 Someone from Rep of Ireland thinks:
- Overall rating: 8.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Thanks for your comments, help us improve. Sorry for not having fulfilled their expectations in terms of the room. We will take note of your opinion. Receive a greeting, Elisabet Robles. Department of customer service"
February/2015 Someone from Tortosa thinks:
- Overall rating: 7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Muchas gracias por sus comentarios. Le informamos que tenemos parking propio de pago pero no lo ofrecemos en el Hotel Gótico (si mira nuestra web no aparece distancia), ya que está más alejado como usted bien dice. Se ofrece en otros de nuestros hoteles como el Colonial, que si que ponemos que está a 500 metros (cosa que es verdad). Sentimos el malentendido. Saludos, Elisabet Robles. Dpto. de atención al cliente."
February/2015 Someone from Tenerife thinks:
- Overall rating: 8.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Apreciado cliente, agradecemos mucho sus valoraciones, estaremos encantados de volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles. Dpto. de atención al cliente."