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Hotel Portago Suites ***

Granada,  Spain

Phone: +(34) 958216305 Fax: +(34) 958224976 E-mail:: reservas@portagosuites.com

Price: 50 - 300 € (Average)

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Rating by guests: 7.8 Based on 52 reviews

Portago Suites is a avant-garde hotel in the center of Granada, it will more than satisfy your expectations, providing you with unexpected comforts. It has 20 rooms that include services like television, telephone, Video/DVD and hair-dryer. This choice will be a gift for our senses due to the high level of customer satisfaction demanded. If you are looking to experience the authenticity of the place, its streets, and wants to visit its undiscovered corners, this establishment will offer you the perfect location for it, don´t worry for the reception schedules, because reception will be available for you 24 hours and it has an excellent restaurant service. All the features of this city will ensure that you keep wonderful and forgettable moments.  Delight yourself with everything it has to offer.

Hotel Portago Suites
San Matías, 20 (18009) - Granada (Spain)

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Overall rating:  7.8 Based on the last 40 of 52 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.1
  • Location: 10
  • Common facilities and services: 5.9
  • Staff: 6.9
  • Quietness: 6.5
  • Room: 7.2
  • Value for money: 6.4

July/2015 Someone from Seoul, South Korea thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive: Neat interior. kind staff.
  • Negative: Because of near pub, it's Too..too noisy. no good wifi(can't find signal in room).
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Classic style lovers, Budget travelers, Travelers with a car
  • Cleanliness: 5 Soso
  • Location: 7.5 not far from attraction
  • Common facilities and services: 5
  • Staff: 10 very kind
  • Quietness: Not rated There is a PUB near my bed....
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

February/2015 Someone from South Korea thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: Room size
  • Negative: The crew(She worked at pm 7)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 I saw some dirty spot on blanket
  • Location: 7.5 There are many restaurant and close to plaza Nueva
  • Common facilities and services: 5 Bathroom is little small but another thing was good
  • Staff: Not rated I and my freind felt racism from one crew. We asked her how to book a bus and you can help us. That time, there are one man at reception so she said "I am buzy". We did not want to bother her so we said "we will wait" but she told us now she is very buzy time so she do not know that she can help us. We repond "we will wait" again. She said "OK, I will tell you" and we wait 20 minutes on couch. But she could not help us. Finally 30 minute later when I went to her again, she watched the monitor and told again "I can help you. you should try your phone". We have other contury phone so we can not approach Spain's web site(On Korean web, people upload many blods how hard to access Spain's web) We know, if crew was buzy it will be annoying. But other crews always smile and did the best help us. We had bank problem so we did not all but she never help us and allow to use hotel's computer.(Other crews can help to use computer) Other crews also could annoying and we understand that. Because we use computer for a while. We met crews at pm11, am10 and pm 7. But when we met the rude crew(She worked at pm7) she only told us "I can help you" and we felt she do not like us and some racism. We desided never back to your hotel. If Asian people stay your hotel, they may feel racism.
  • Quietness: 7.5 It was really good.
  • Room: 7.5 Also good.
  • Value for money: 10 Price is good.
Stars it deserves 3

February/2015 Someone from Granada thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: La originalidad del hotel y sus habitaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

February/2015 Someone from Alicante thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: La situación y el tamaño de las habitaciones.
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

February/2015 Someone from Caceres thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La situacion tan centrica, a todos sitios andando sin problemas
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

January/2015 Someone from Madrid thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Cama, comodidad de la habitación, amplitud de la habitación, diseño
  • Negative: Materiales básicos o de escasa calidad
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

January/2015 Someone from Madrid thinks:

  • Overall rating: 4.3
  • Would you recommend it? I don't know
  • Positive: La tranquilidad.
  • Negative: Hubo un problema a la hora de recoger los datos en el check in y eso acabó derivando en tener que pagar en efectivo, no emisión de factura en el momento, tener que ser yo quien pidiera que me dieran un justificante de pago aunque fuera escrito a mano... Y tener que reclamar de nuevo la factura una vez ya había llegado a mi casa. La atención al cliente es bastante deficitaria.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

January/2015 Someone from BARCELONA EN thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: Céntrico cómodo limpio espacioso
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

January/2015 Someone from barcelona thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Ubicación y el tamaño de los apartamentos. Ideal para familias
  • Negative: El ruido de la calle ya que está repleta de bares. Quizá seria ideal mejorar la insonorización.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

December/2014 Someone from alicante thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: ubicación
  • Negative: ruido
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated mucho ruido de la calle
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
Hotel Portago Suites San Matías, 20 Granada 18009 Spain
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