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Hotel Puerta de las Granadas

Granada,  Spain

Phone: +(34) 958216230 Fax: +(34) 958216231 E-mail:: reservas@hotelpuertadelasgranadas.com

Price: 59 - 159 € (Average)

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Rating by guests: 9.3 Based on 525 reviews

Located in a historic 19th century building in the heart of the old city. This hotel, totally renovated in 2004, is ideally located for walking tours of the city without the need for a bus or taxi. All of Granada is just a short walk away. We can provide you with advance tickets to the Alhambra to avoid the ticket office queues, letting you fully enjoy your time.

Room Services
  • Rooms: 16
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Climate control
  • Safe (free)
  • Internet connection (free)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 16
  • Parking (fee): not owned by hotel
  • Elevator
  • Internet connection (free)
  • Television
  • Terrace
  • Central heating
  • Hot water
  • Telephone
  • Air conditioning in common areas
  • Patio Andaluz
General services
  • Rooms: 16
  • Non-smoking rooms
  • Extra bed
  • Dogs accepted
  • Computer with Internet
Hotel Puerta de las Granadas
Cuesta de Gomérez, 16 (18009) - Granada (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 525 reviews

Would you recommend this hotel?

  • Yes: 100%
  • No: 0.0%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.7
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.4
  • Quietness: 8.9
  • Room: 8.7
  • Value for money: 8.8

July/2017 Someone from California, USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The staff, very friendly and helpful
  • Negative: wifi was a bit on the slow side but I found that to be true and pretty much every hotel I stayed in Spain
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear Bass, Thank you for your opinion and your valuation. We are very grateful for your comment about our Staff, which is very important to us, as they constitute one of our best assets. Regarding the WIFI connection, this is the first complaint we have had about it as our clients are always very happy with the quality of it but we will check it out.We hope we can host you again in your next visit to our beautiful city. Kindest regards. "

June/2017 Someone from Switzerland thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Central location, helpful lady when we checked in, clean hotel.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, thank you very much for your review. We are glad to know that your stay was satisfactory and that due to our central location you enjoyed our lovely city. Thank you for yor comments about our front desk team, It has been a pleasure helping you during your stay. We hope to see you next time you come to Granada Best regards"

June/2017 Someone from Colorado thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: location, cleanllness, value
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms Walderhaug, Thank you so much for reviewing the experience of your stay with us. We are so happy that you had a good stay with us, It would be a big pleasure for us to host you again with us in your future visits to Granada. Regards,"

June/2017 Someone from USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The friendly cozy atmosphere
  • Negative: nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Budget travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Quednau, Thank you so much for reviewing your experience wuth us. We are really so glad that yu had a good and enjoyable stay with us. We would be pleased if you stay with us in your future visits to Granada. Regards, "

June/2017 Someone from New Jersey thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The reception staff especially Ana. Extremely helpful, polite, prompt knowledgeable and overall excellent. Good breakfast.
  • Negative: The rooms and bathroom are pretty small. Cleanliness was a minor issue.
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Dear Mr. Arun, Thank you for posting your review. Thank you very much for your kind words about our staff, they work every day for our guests to make them feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you. It is our utmost satisfaction to know that you enjoyed your stay with us, Regarding the size of our rooms, we would like to inform you that our hotel is a nineteenth century building, located in a protected area of the city (near the Alhambra) . In order to restore it, we had to respect areas and original dimensions and adapt our rooms and facilities to the regulations of Town hall. It would be a pleasure that we could host you again in your next visit to our beautiful city. Best regards, "

June/2017 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2017 Someone from London thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: The view from the room was stunning. The patio too was lovely
  • Negative: The difficulty parking and the useless wifi.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 A stone' s throw from the Alhambra in a pretty street
  • Common facilities and services: 7.5 The wifi really erratic. A Shame. But lovely little patio was so nice to sit out in and have a glass of wine from the minibar
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5 It isn't cheap. But the location and view were great. Fabulous powerful shower.
Stars it deserves 4

June/2017 Someone from San Francisco thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything was excellent! Our room was spacious and had gorgeous views, the proximity to the Alhambra was appreciated, and the staff could not have been any kinder or more professional.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Handicapped, Budget travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear Diane, Thank you for your comment. We are very happy to know that you enjoyed your stay with us. We are also glad to know that you liked the view from our room and our staff was friendly and helpful. We hope we can host you again in your next visit to our beautiful city. Kindest regards. "

May/2017 Someone from Melbourne Australia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Location - so close to Alhambra and Granada's Old Town
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 We liked the court yard - it was good to have a comfortable and private outside place.
  • Staff: 7.5
  • Quietness: 7.5 There was a bit of street noise over the weekend but overall, the room was fine.
  • Room: 7.5 The room was small but had everything we needed. We would stay here again.
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your opinion and your valuation. We are happy to know that thanks to our privileged location, in the heart of the city centre and next to the Alhambra, you were able to enjoy our beautiful city. We are also glad to know that you liked the court yard and that you found the room comfortable. We are sorry to know that there was a bit of a noise on the street during the weekend. We are situated in a traffic restricted street and it is usually very quiet. It would be a pleasure that we could host you again in your next visit to our beautiful city. Best regards, "

May/2017 Someone from England thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive: The hotel is in an excellent position for getting to the Alhambra Palace, which is up the same street and to see the rest of the city. The hotel receptionist was so helpful with us so we knew everything we needed to know. We had a top floor room so was able to see across the city which was stunning. The breakfast had was relatively simple but had what you would need to set you up for the day and the standard of the room was OK, with everything you need.
  • Negative: The lift only went to the 3rd floor and we were on the 4th which meant a hike up some rather steep steps but I'm not sure how they would be able to improve this.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    " Dear Mr. Gatenby, Thank you very much for your opinion. We are very grateful for your opinion about our Staff, which is very important to us, as they constitute one of our best assets. It is really important for us to know that you enjoyed your stay at our hotel thanks, to our privileged location in a step from Alhambra and in the heart of City Center. We are glad to know that the views of your room were to your liking Regarding the lift only went to the 3rd floor, we would like to inform you that our hotel is a nineteenth century building, located in a protected area of the city (near the Alhambra). To restore it, we had to respect areas and original dimensions and adapt our rooms and facilities to the regulations of the City Council. It would be a pleasure that we could host you again in your next visit to our beautiful city. Best regards,"

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Hotel Puerta de las Granadas Cuesta de Gomérez, 16 Granada 18009 Spain
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