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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

October/2018 Someone from A Coruña thinks:

  • Overall rating: 6.3
  • Would you recommend it? Yes
  • Positive: Piscinas, jardines, vistas y un secador del pelo decente.
  • Negative: Una decoración un poco anticuada.
  • I RECOMMEND it for... Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

September/2018 Someone from Tenerife thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Las instalaciones, el almuerzo y las cenas.
  • Negative: Los muebles de la habitación o la habitación lían a HUMEDAD.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 5 En nuestro caso la habitación 170 tenía olor a Humedad al estar cerrada, no sabemos si son los muebles o que hubo problema con la humedad sin resolver.
  • Value for money: 7.5
Stars it deserves 3

September/2018 Someone from canarias thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: Las Instalaciones, Piscinas, canchas, etc...y el buen estado de conservación del Hotel.
  • Negative: El restaurante, Desayuno, Almuerzo y Cena, para la categoría del Hotel, la comida (en general),va desacorde a los años del hotel.
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

September/2018 Someone from TENERIFE thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Jardines espectaculares, zona naturista, atención muy buena
  • Negative: se ven algunos desperfectos que se deben ir reparando
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Handicapped
  • I recommend it especially AGAINST... Young travelers, Luxury, Budget travelers, Business travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2018 Someone from TENERIFE thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from Essen thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: Die Poolanlage
  • Negative: Das Abendendessen (Immer das gleiche, hier fehlt die Abwechslung)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families, Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2018 Someone from Israel thinks:

  • Overall rating: 5.4
  • Would you recommend it? No
  • Positive: The pool and Jacuzzi
  • Negative: The food
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2018 Someone from france thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2018 Someone from Barcelona thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Habitación, piscinas, comida...
  • Negative: Postres y repetición en los espectáculos.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from España thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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