8.4
Based on 229 reviews
Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.
Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)
8.4 Based on the last 40 of 229 reviews
Would you recommend this hotel?
-
Yes:
72.5%
-
No:
7.5%
-
I don't know:
20%
Rating by subject
-
Cleanliness:
9.2
-
Location:
9.2
-
Common facilities and services:
7.3
-
Staff:
9.4
-
Quietness:
7.8
-
Room:
8.1
-
Value for money:
7.5
November/2016 Someone from barcelona thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
habitación
-
Negative:
-
I RECOMMEND it for...
Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
-
The hotel's reply:
"Estimado cliente,
Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente"
November/2016 Someone from Valencia. thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
La atención de sus empleados y la limpieza de las habitaciones.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
Todo muy limpio y aseado.
-
Location:
10
Muy centrico, con el metro cerca, parada de taxis muy cerca y parada de bus muy proxima tambien.
-
Common facilities and services:
10
Muy buenas instalaciones.
-
Staff:
10
Muy atento.
-
Quietness:
10
Muy tranquilo, se puede descansar perfectamente.
-
Room:
10
Muy aseada y lujosa.
-
Value for money:
10
La relacion calidad precio es excelente ya que en la situacion en la que se encuentra, encontrar hoteles de esta calidad por este precio es imposible.
Stars it deserves
5
October/2016 Someone from USA thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
location + beautiful, large room with view
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
October/2016 Someone from Israel thinks:
-
Overall rating:
5.8
-
Would you recommend it?
I don't know
-
Positive:
the guys at the front desk were very nice
-
Negative:
the rooms are very tiny
-
I RECOMMEND it for...
Young travelers
-
I recommend it especially AGAINST...
Luxury, Peace seekers, Budget travelers, Business travelers, Healthy lifestyle
-
Cleanliness:
10
apart from one day we came back to the room and it wasn't cleaned all was good.
-
Location:
7.5
I think the guys at the front desk could let us know what is around the hotel.
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
5
can't sleep with the window open.
-
Room:
2.5
very tine room. when opened the window we saw the building across the street that was very close to us. no view
-
Value for money:
7.5
very close to the train station. that was grate.
Stars it deserves
2
-
The hotel's reply:
"Dear Customer,
We greatly appreciate your visit and the time you have spent sharing your experience with us. It is a real pleasure to know that we have contributed to a unique and unforgettable experience. In future occasions and in advance you can request a room on a higher floor. We hope to host you again on a future occasion. Anna Ruiz Customer Service Department"
October/2016 Someone from Paris - France thinks:
-
Overall rating:
8.4
-
Would you recommend it?
Yes
-
Positive:
modernité/décoration, propreté, taille de la chambre, localisation
-
Negative:
equipement de la chambre: salle de bain choix de produit limité (pas de crème, démélant, mouchoir !)
chambre: pas de mouchoir, thé, machine à café, bouteille d'eau (juste une, taille parfaite, mais 2 minimum)
-
I RECOMMEND it for...
Couples, Modern style lovers, Budget travelers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
pas de mouchoir, peu de produits salle de bain, pas de café, pas de thé, vue bouchée sur batiment (mais plus calme que sur grand boulevard)
-
Value for money:
7.5
Stars it deserves
3
-
The hotel's reply:
"Cher client: Merci pour vos commentaires. Nous vous informons que nous avons des équipements dans toutes les salles de bains, de toute façon, vous pouvez appeler la réception et ils vont augmenter, si cela est nécessaire. Nous nous excusons pour la gêne occasionnée. Anna Ruiz. Service à la clientèle."
October/2016 Someone from Montpellier, France thinks:
-
Overall rating:
7
-
Would you recommend it?
I don't know
-
Positive:
La situation géographique
-
Negative:
-
I RECOMMEND it for...
Couples, Peace seekers
-
I recommend it especially AGAINST...
Budget travelers
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
En dehors de la vue et de la TV, c'était très bien.
-
Value for money:
5
Un peu trop cher.
Stars it deserves
3
-
The hotel's reply:
"Cher client: Il est un grand plaisir de recevoir des commentaires comme le vôtre et nous apprécions votre opinion de cette façon. L'emplacement de notre hôtel est privilégié à quelques mètres du port et de la plage, à côté du Parc de la Ciutadella l'un des plus beaux parcs de la ville. Il est également très proche du centre touristique dans le quartier gothique et le plus vieux centre historique de Barcelone. Lorsque vous distribuez sont toutes les attractions majeures. Zone bien desservie par les transports en commun pour le reste de la ville. Le tarif peut varier en fonction de l'occupation de l'hôtel ou s'il y a des événements dans la ville. Nous espérons vous revoir bientôt dans notre hôtel. Attention Client Anna Ruiz."
October/2016 Someone from Halifax, Novas Scotia, Canada thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
location was fantastic and the front counter staff was very, very helpful
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2016 Someone from Canada thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
The location and the spacious room.
-
Negative:
The noise from the street late at night and the noise from other guest rooms.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
Not rated
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
-
The hotel's reply:
"Dear customer. Our complete on to make your stay at our hotels a unique experience. Also we try to educate our guests on the topic of noise to the rest of the customers. With respect to the noise external to the hotel, is due to our central location, sometimes there may be some noise pollution, on future occasions we encourage you let us know in advance to be able to offer a room interior more quiet. We hope to see you soon for our hotels. Anna Ruiz Customer services"
September/2016 Someone from france thinks:
-
Overall rating:
7.6
-
Would you recommend it?
Yes
-
Positive:
son calme et sa situation
-
Negative:
pas été capable de régler le problème de frigo en 7 jours
-
I RECOMMEND it for...
Couples, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
dessous lit sale
-
Location:
7.5
-
Common facilities and services:
2.5
problème frigo pas résolu en 7 jours
-
Staff:
7.5
-
Quietness:
10
-
Room:
5
-
Value for money:
5
Stars it deserves
2
September/2016 Someone from Canada thinks:
-
Overall rating:
5
-
Would you recommend it?
No
-
Positive:
the inside room was very quiet
-
Negative:
it smelled too much like lemon cleaner, like an overwhelming amount.
-
I RECOMMEND it for...
Young travelers, Older travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
-
The hotel's reply:
"Dear customer: we Appreciate your comments, we take note of your opinion, it helps us to improve, anyway for another occasion always before any inconvenience please contact our reception department to try to solve the problem. Anna Ruiz. Customer services"