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Hostel The Citadel by Pillow

Madrid,  Spain

Phone: +34 91 756 8257 E-mail:: thecitadel@bypillow.com

Price: 40 - 450 € (Average)

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Rating by guests: 9.1 Based on 28 reviews

Room Services
  • Rooms: 10
  • Telephone
  • Television
  • Hairdryer
  • Minibar
Main facilities
  • Rooms: 10
  • Bar - coffee shop
  • Restaurant
General services
  • Rooms: 10
  • 24-Hour Front Desk
Hostel The Citadel by Pillow
C/ Espejo, 2 - 2º (28013) - Madrid (Spain)

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Overall rating:  9.1 Based on the last 28 of 28 reviews

Would you recommend this hotel?

  • Yes: 96.4%
  • No: 3.6%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 9.6
  • Quietness: 8.3
  • Room: 8.2
  • Value for money: 9

October/2019 Someone from A Coruña thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La ubicación y la limpieza
  • Negative: Es complicado aparcar y el fin de semana está cortado el acceso al hotel
  • I RECOMMEND it for... Young travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Handicapped, Travelers with a car
  • Cleanliness: 10
  • Location: 5 La situación es buenísimo pero los accesos a la calle son imposibles los fines de semana, la calle mayor y la Bailén (durante nuestra estancia) estaban cortada y en obras respectivamente.
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5 Las máquinas de aire acondicionado hacen ruido aunque no lo enciendas.
  • Room: 10
  • Value for money: 10
Stars it deserves 3

October/2019 Someone from California USA thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: Location
  • Negative: Dark crooked treacherous stairway, less staff to assist, no real lobby or concierge assistance
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Handicapped, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 2

September/2019 Someone from Bilbao thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 2

September/2019 Someone from País Vasco thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: El trato personal, la habitación cómoda
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

August/2019 Someone from Mexico thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: el cuarto muy bonito
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2019 Someone from Valencia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2019 Someone from Germany thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Price was reasonable and location was great!
  • Negative: Beds we’re moving
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Handicapped, Business travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

July/2019 Someone from Colombia thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location. Nice staff clean rooms
  • Negative:
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

July/2019 Someone from USA thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5 If you arrive after reception hours, you must be able to call a Spanish telephone number in order to check in.
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

February/2019 Someone from Valencia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La atención , la limpieza
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
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Hostel The Citadel by Pillow C/ Espejo, 2 - 2º Madrid 28013 Spain
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