Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
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Would you recommend this hotel?
Rating by subject
October/2017 Someone from francia thinks:
The hotel's reply:
"bonne après-midi, Nous tenons à vous remercier pour le temps que vous avez passé à nous faire part de votre opinion sur nos installations et services. Il est très important pour nous de connaître votre opinion afin d'améliorer ou ce qui est possible. Salutations, Javier Alonso | Département de réception."
October/2017 Someone from United Kindom/Finland thinks:
The hotel's reply:
"Good Evening dears, First of all, we would like to thank you for the time spent on giving us your opinion about our hotel and services. It is very important for us to know your opinion in order to improve our services. You have mentioned that the hotel hasn't got a Parking. We have our own Garage, but it just have a few places and maybe when you arrived it was aready full, that's why the Alhambra parking ,which is just in front of us, let our guests park there when we are full. In relation to the room, most of the rooms with terrace have 1 double bed, so it is posible that, at your arrival, the rooms with two beds and terrace were already occupied by other guests, that is why we just could offer you the room with double bed or a room with twin beds but without the breakfast. It is a pitty that your stay was affected with this eventual inconvenience and we apologise about it. Kind Regards, Javier Alonso | Front Desk Department."
October/2017 Someone from California thinks:
The hotel's reply:
"Estimado Cliente, lamentamos que no hayan podido disfrutar de su estancia con nosotros. No sabemos el problema que haya podido tener con nosotros, tan sólo informarle que trabajamos muy duro para poder agradar a nuestros clientes. En otras ocasiones le recomendamos que si usted tiene alguna queja sobre algo nos lo haga saber para así poder darles solución. Gracias y buenos días. Gustavo Cara Director"
October/2017 Someone from Belgium thinks:
The hotel's reply:
"Cher client, nous regrettons de ne pas avoir répondu à vos attentes, nous sommes en train de rénover toutes nos salles de bain et toutes nos installations. Ceux-ci deviennent très bons. Nous vous demandons de nous suivre sur les réseaux sociaux et nous espérons vous revoir bientôt à Grenade. Bonjour. Gustavo Cara Directeur"
October/2017 Someone from The Netherlands thinks:
The hotel's reply:
"Dear Customer, thank you very much for your valuation, to inform you that we are renovating all our bathrooms in search of the best welfare of our clients. Thanks for everything and we hope you can come back another time. Greetings and good morning. Gustavo Cara Director"
October/2017 Someone from Galicia thinks:
The hotel's reply:
"Estimado cliente, gracias por su valoración, nos alegra que haya disfrutado de su estancia con nosotros. Saludos y hasta pronto. Gustavo Cara Director"
October/2017 Someone from Switzerland thinks:
The hotel's reply:
"Dear Customer, thank you very much for your words, we are in full reform of our facilities and are staying very well, bathrooms, rooms, hallways, elevators, lounges have been improved. Due to the situation of the Hotel, this offers magnificent views of Granada, the Alhambra, Sierra Nevada. Our pool is magnificent to be able to take a good bath and enjoy the sun. Our staff is friendly and always helps our guests in every way possible. Our restaurant service is very good, both breakfasts and lunches and dinners. Buffet and à la carte. We ask you to follow us on social networks and we hope to see you soon again in Granada. Greetings and good morning. Gustavo Cara Manager"
October/2017 Someone from Gibraltar thinks:
The hotel's reply:
"Estimado Cliente, muchas gracias por sus palabras, nos alentan a mejorar día a día, comentarios como los suyos nos ayudan mucho. Informarle que estamos en pleno proceso de reforma de nuestras instalaciones, se está mejorando mucho todo, pasillos, salones, ascensores, habitaciones, baños, etc. Esperamos poder acabar el año con todo reformado y conseguir conseguir palabras como las suyas. Gracias por todo y esperamos poder volver a verles pronto. Buenos días y buena semana. Saludos cordiales, Gustavo Cara Director"
September/2017 Someone from California thinks:
The hotel's reply:
"Dear Customer, thank you for your time, we are glad that you enjoyed your stay, we work hard to please our customers and we do everything with love and dedication. Our location is ideal to visit the Alhambra and Granada. Our breakfast is extensive and varied. The pool is seasonal, closed on October 15, 1 month later than expected. Apart from that, the temperatures dropped a lot and a terrace was set up to be able to sunbathe. Inform you that we are working on the renovation of our facilities and they are staying very well. We ask you to follow us through social networks and we hope to see you soon in Granada. Greetings and good afternoon. Gustavo Cara director"
September/2017 Someone from Asturias thinks:
The hotel's reply:
"Estimado Cliente, gracias por su tiempo, nos alegra conocer que ha disfrutado de su estancia, el Hotel es muy limpio y dispone de garaje, puede que estuviese completo cuando usted llegó. Nuestro personal es muy amable y simpático. Les pedimos nos sigan por redes sociales y les esperamos pronto por Granada. Gustavo Cara Director"