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Hotel Casona de la Reyna ***

Toledo,  Spain

Phone: +(34) 925282052 Fax: +(34) 925282129 E-mail:: info@casonadelareyna.com

Price: 46 - 110 € (Average)

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Rating by guests: 9.1 Based on 336 reviews

The Hotel Casona de la Reyna is built on the original structure of a 16th century house, containing architectural remnants from the Lower Middle Ages, preserving the detailed and charming décor. Located in the historical centre of Toledo, the Juderia Mayor, the Hotel Casona de la Reyna is a wonderful surprise waiting to be discovered. With exceptional views and a peaceful air (salon with fireplace included) the hotel offers a sense of ease and relaxation throughout. It has 25 rooms with all the appointments to guarantee a pleasant stay: full bathrooms, air-conditioning, satellite TV, Digital +, telephone, free safe, hair dryer mini-bar, etc.

Room Services
  • Rooms: 25
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 25
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Internet connection
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Fireplace
  • Patio Andaluz
General services
  • Rooms: 25
  • Non-smoking rooms
  • Extra bed
  • Currency exchange
  • Crib
  • Luggage check room
Hotel Casona de la Reyna
C/ Carreras de San Sebastian, 26 (45002) - Toledo (Spain)

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Overall rating:  9.1 Based on the last 40 of 336 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.5
  • Location: 9.5
  • Common facilities and services: 7.4
  • Staff: 9.8
  • Quietness: 9.6
  • Room: 8.2
  • Value for money: 8.3

September/2020 Someone from Madrid thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Situación del hotel
  • Negative: Bañera muy encajonada en.el baño. Poco espacio para entrar en ella.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Classic style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

September/2020 Someone from barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo estubo bien ,en menos 15' estabamos en el centro historico catedral etc,
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Older travelers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por la confianza deposita en nuestro establecimiento. Esperamos volver a verles muy pronto, les esperamos con los brazos abiertos! Saludos. Lola Sanchez. Directora"

September/2020 Someone from Venezuela thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La pulcritud de la habitación
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por sus comentarios, indicar qué nos recomendaría y que nos merecemos una estrella más. Esperamos volver a verles muy pronto, les esperamos con los brazos abiertos! Saludos. Lola Sanchez. Directora"

August/2020 Someone from Barcelona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Un trato muy amable
  • Negative:
  • I RECOMMEND it for... Families, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped, Muchas gracias por su grata valoración y por indicar que nos recomendaría. Esperamos volver a verles si deciden regresar a Toledo. Saludos. Lola Sanchez. Directora"

August/2020 Someone from MADRID thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Tamaño cama
  • Negative: Desayuno escaso
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Buenos días, Muchas gracias por su valoración y destacar el tamaño de la cama. Lamentamos que no hubieran pedido más cosas para desayunar si consideraron que era escaso. Saludos. Lola Sanchez. Directora"

July/2020 Someone from Albacete thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: la limpieza del hotel y la amabilidad con los clientes
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado huésped, Muchísimas gracias por su grata valoración Les esperamos, vuelvan pronto! Saludos"

February/2020 Someone from Berlin thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Es un placer conocer que disfrutaron de su estancia y agradecemos enormemente la confianza depositada en nuestro hotel. Estaremos encantados de volver a recibirles si vuelven a Toledo en un futuro. Reciba un cordial saludo, Lola Sánchez Directora General Hotel Casona de la Reyna"

February/2020 Someone from guadalajara thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La tranquilidad y el servicio
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Es un placer conocer que disfrutaron de su estancia y agradecemos enormemente la confianza depositada en nuestro hotel. Estaremos encantados de volver a recibirles si vuelven a Toledo en un futuro. Reciba un cordial saludo, Lola Sánchez Directora General Hotel Casona de la Reyna "

January/2020 Someone from Burdeos thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Que nos instalamos en una habitación interior, muy tranquila. El trato del personal, muy amables.
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers, Handicapped
  • Cleanliness: 10 Muy limpio
  • Location: 10 Dentro del perímetro de Toledo
  • Common facilities and services: 7.5 Si pudieran eliminar los escalones sería fantástico, los viajeros llegan con peso...
  • Staff: 10 Muy bien atendidos e informados
  • Quietness: 10 A excepción de los huéspedes de las habitaciones contiguas llegando o marchando, por lo demás tranquilos
  • Room: 10 Confortable, con nevera e incluso para dejar la maleta
  • Value for money: 10 En las fechas navideñas, precio correcto
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Gracias por su buena valoración y por comentar su experiencia en nuestro hotel Casona de la Reyna de Toledo. Nos alegra que se hayan llevado una grata impresión de nuestro hotel. Esperamos que vuelvan pronto a Toledo a visitarnos. Reciba un cordial saludo, Lola Sánchez Directora Hotel Casona de la Reyna "

January/2020 Someone from Alicante thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Su localización es justo lo que quería; el personal de recepción es agradable, La habitación correcta.
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Gracias por su buena valoración y por comentar su experiencia en nuestro hotel Casona de la Reyna de Toledo. Nos alegra que se hayan llevado una grata impresión de nuestro hotel. Esperamos que vuelvan pronto a Toledo a visitarnos. Reciba un cordial saludo, Lola Sánchez Directora Hotel Casona de la Reyna "

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Hotel Casona de la Reyna C/ Carreras de San Sebastian, 26 Toledo 45002 Spain
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