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Hotel Claridge ****

Madrid,  Spain

Phone: +(34) 915519400 Fax: +(34) 915010385 E-mail:: reservas@hotelclaridge.com

Price: 60 - 190 € (Average)

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Rating by guests: 9.2 Based on 736 reviews

Situated in the commercial area of Conde Casal Square, 5 minutes from the city centre, close to Prado, Reina Sofia and railway station Atocha AVE. A large number of standard rooms are available. Most have views of the square, whilst the remainder are internally facing allowing you to enjoy the quiet of the hotel.

Room Services
  • Rooms: 114
  • Television
  • Hairdryer
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Work Desk
Main facilities
  • Rooms: 114
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Internet connection (free): wireless
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
General services
  • Rooms: 114
  • Room service: limited
  • Crib
  • Laundry service
  • 24-Hour Front Desk
  • Newspapers
  • Ticket service
Hotel Claridge
Plaza del Conde de Casal, 6 (28007) - Madrid (Spain)

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Overall rating:  9.2 Based on the last 40 of 736 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 8.8
  • Common facilities and services: 8.8
  • Staff: 9.5
  • Quietness: 9.3
  • Room: 9.2
  • Value for money: 8.3

October/2018 Someone from Barcelona thinks:

  • Overall rating: 6.9
  • Would you recommend it? Yes
  • Positive: amabilidad
  • Negative: desayuno
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

October/2018 Someone from Zaragoza thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2018 Someone from Scotland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from Bélgica thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: la recepción muy atenta
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2018 Someone from Murcia thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: el trato en recepción
  • Negative: la oscuridad en la habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

August/2018 Someone from Tarragona thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Habitación, desayuno buffet
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from Cartagena thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: Son 5 ó 6 veces las que que me he alojado en este hotel en los últimos 2 ó 3 años, con estancias de 1 y 2 días. Esta ha sido la primera vez que me dan una habitación con un colchón hundido en una de sus mitades (habitación 1006) y, además, cuando te sientas a los pies de la cama, el colchón se desplaza hacia abajo unos 5 cm, dando un golpe al final del recorrido. Además de esto, había varios cabellos largos en el suelo del baño. Bajo mi modesta opinión, para mantener la fidelización de los clientes, además de promociones como el código PREFERENT, entiendo que hay que cuidar estos "pequeños" detalles, sobre todo con clientes, como es mi caso, que teníamos este hotel como referencia cada vez que vamos a Madrid.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 Había varios cabellos largos en el suelo del baño.
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5 Por tamaño, y equipamiento general, estupendo, pero el estado del colchón, hundido en una de sus mitades y el ajuste del pie de la cama, que al sentarse en el borde del mismo baja como 5 cm y da un golpe seco, así como entrar al baño y encontrase varios cabellos largos en el suelo, da mala impresión
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Queremos agradecer el tiempo que ha empleado en compartir la valoración de su estancia con nosotros. Sus comentarios son de una inestimable ayuda para poder mejorar día a día en todos los aspectos posibles y poder así, no solo alcanzar si no superar, nuestros más altos estándares de calidad los cuales tratamos de ofrecer a todos nuestros clientes. Queremos disculparnos con usted pues, al contrario que en otras de las numerosas estancias en las que nos ha visitado, en esta ocasión no hemos estado a la altura de nuestro propio nivel de exigencia. Lamentamos que su experiencia se haya visto ensombrecida por estos sucesos que nos ha comentado y le podemos asegurar que redoblaremos nuestros esfuerzos en procurar ofrecer el mejor de los servicios posibles. Permítanos recordarle que nuestra recepción está disponible las 24 horas del día y no dude que haremos todo lo que esté en nuestra mano para ayudarle en todo lo que sea menester para garantizar una estancia agradable y confortable. Deseamos tener una nueva oportunidad de recibirle en un próximo futuro y hasta entonces le mandamos un afectuoso saludo de todo el equipo que formamos el Hotel Claridge. "

August/2018 Someone from Holland thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Staf was very nice
  • Negative: No much amenities
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2018 Someone from Alicante thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2018 Someone from Denia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Amabilidad de todo el personal
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3
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Hotel Claridge Plaza del Conde de Casal, 6 Madrid 28007 Spain
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