Hotel Del Mar ***
Barcelona, Spain
Phone: +(34) 933193302 Fax: +(34) 932689062
Located in ciyt center closed to Gothic Quarter and beaches, the hotel is located in a major tourist area in Barcelona, in the Plaza Palacio in a building which has been declared a National Artistic Monument. It is surrounded by Barcelona's most important monuments, the Post Office, Gothic Quarter, Civilian Government, statue of Christopher Columbus, Picasso Museum, zoo, harbour, Ciudadela Park and many others sites worth visiting.
- Room Services
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- Rooms: 72
- Telephone: in room
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 72
- Parking (fee): nearby public
- Elevator
- Central heating
- Music channels
- General services
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- Rooms: 72
- Extra bed
- Safe at front desk
- Dogs accepted
- Crib
- Luggage check room
- Online reservations
Plaza del Palau, 19 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 8.4
- Location: 10
- Common facilities and services: 6.5
- Staff: 8.8
- Quietness: 7.9
- Room: 6.7
- Value for money: 8.8
January/2015 Someone from tenerife thinks:
- Overall rating: 9.4
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The hotel's reply:
"Apreciado cliente, agradecemos mucho sus comentarios. Le informamos que tenemos habitaciones exteriores con vistas a la calle, para futuras ocasiones le aconsejo nos avise con antelación para poder ofrecerle una de estas habitaciones. Esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles. Dpto. de atención al cliente"
January/2015 Someone from Vielha thinks:
- Overall rating: 9
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The hotel's reply:
"Muchas gracias por sus valoraciones, esperamos pdoer volver a alojarle en un futuro en alguno de nuestros hoteles. Elisabet Robles. Dpto. de atención al cliente"
January/2015 Someone from Alcoi thinks:
- Overall rating: 8.3
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The hotel's reply:
"Agradecemos mucho sus comentarios, nos ayudan a mejorar. Le pedimos disculpas por el ruido, debido a nuestra ubicación céntrica, en ocasiones puede que haya cierta contaminación acústica. En futuras ocasiones le aconsejería nos avisara con antelación para poder ofrecerle una habitación interior más tranquila. Elisabet Robles. Dpto. de atención al cliente"
January/2015 Someone from peyrefit te sur l'hers thinks:
- Overall rating: 9.9
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous espérons pouvoir vous accueillir dans l'un de nos hôtels dans le futur. Elisabet Robles Département de service à la clientèle"
December/2014 Someone from zarzagoza thinks:
- Overall rating: 8.1
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The hotel's reply:
"Agradecemos sus comentarios, nos ayudan a mejorar. Toda sugerencia es bienvenida para poser seguir ofreciendo una buena relación calidad-precio. Esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles Dpto. de Atención al Cliente"
December/2014 Someone from madrid thinks:
- Overall rating: 7.8
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The hotel's reply:
"Primero de todo queríamos agradecerle el tiempo uilizado para escribir sus impresiones. Le pedimos disculpas por no haber cumplido con sus expectativas en cuanto al desayuno, es buffet con variedad de alimentos fríos y calientes, pasaremos nota al departamento correspondiente su queja. En cuanto al personal no podemos comprobar el incidente, pero le aseguro que nuestro personal está totalmente implicado e intenta ayudar a nuestros huéspedes en todo lo que pueden. Elisabet Robles Dpto. de Atención al cliente"
December/2014 Someone from Madrid thinks:
- Overall rating: 9.8
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The hotel's reply:
"Apreciado cliente, muchas gracias por su opinión y valoraciones, esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles. Dpto. de Atención al cliente"
December/2014 Someone from england thinks:
- Overall rating: 8.7
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The hotel's reply:
"Thank you very much for your comments, we will pass note to the corresponding Department, any suggestion is welcome to improve. Elisabet Robles. Department of customer Service"
December/2014 Someone from Madrid thinks:
- Overall rating: 8.3
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The hotel's reply:
"Muchas gracias por su comentario, toda sugencia es bienvenida para poder mejorar y seguir ofreciendo una buena relación calidad-precio. Esperamos poder volver a alojarle en nuestros hoteles en un futuro. Elisabet Robles Dpto.de Atención al cliente"
December/2014 Someone from Escapadas thinks:
- Overall rating: 9.9
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The hotel's reply:
"Muchas gracias por sus valoraciones, esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles Dpto. de atención al cliente"