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Hotel El Cigarral de las Mercedes ****

Toledo,  Spain

Phone: +(34) 925252064 E-mail:: info@cigarraldelasmercedes.com

Price: 170 - 400 € (Average)

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Rating by guests: 9.3 Based on 61 reviews

Resplendent hotel having a classic design near of Toledo, it will surprise you with its wide range of facilities and all the comfort and relaxation that you could imagine within an exclusive environment. All rooms include services like wi-fi, hair-dryer, Safe and Air-conditioning. Luxury, quality and distinction in a unique and differentiated ambience which will envelop the most select clientele. The wide variety of facilities available include a car park and The ideal establishment to escape and to take a brake as well as the perfect option to visit all the attractions of the city. At your feet you will discover a city full of life and scattered, lively beings. At the end of a day full of emotions, enjoy a good rest.

Hotel El Cigarral de las Mercedes
Ctra. Piedrabuena, 72 (45004) - Toledo (Spain)

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Overall rating:  9.3 Based on the last 40 of 61 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.7
  • Location: 8.5
  • Common facilities and services: 9.2
  • Staff: 9.5
  • Quietness: 10
  • Room: 9.6
  • Value for money: 7.7

November/2013 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El entorno
  • Negative: Las cortinas de la terraza no creaban intimidad,se movian muchisimo con el viento. Yo pondrian un sistema de union entre ellas y a la pared
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2013 Someone from Madrid thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Como siempre, el trato recibido. Excelente.
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2013 Someone from Madrid thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: TODO
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

September/2013 Someone from tordesillas thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: las instalaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2013 Someone from Madrid thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: EL ENTORNO
  • Negative: LA RELACIÓN CALIDAD-PRECIO
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 La tarde del Sábado había una boda y teníamos en la misma puerta de la habitación un castillo hinchable para niños, por lo que la siesta fue del todo imposible
  • Room: 7.5 Por el precio pagado, deberían estar incluidos los refrescos y el agua del minibar, ya que una botella de 50cl para dos personas no es suficiente. Además echamos en falta un par de albornoces (repito, por el precio pagado)
  • Value for money: 2.5 Como ya he comentado, esto fue lo peor, aunque supongo que se debe a la ubicación del Cigarral.
Stars it deserves 4

August/2013 Someone from NY thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: La tranquilidad
  • Negative: No hay restaurante Se dedica mas a eventos y menos a ser hotel
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5 Dependiendo si es que no hay evento.
  • Room: 5
  • Value for money: 5
Stars it deserves 4

August/2013 Someone from Sanlúcar de Barrameda (cadiz) thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Entorno, decoración, instalaciones, belleza y tranquilidad.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Families
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

August/2013 Someone from Mallorca thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: comodidad de las instalaciones y de la villa número 3
  • Negative: la situación de la TV en la habitación
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Handicapped, Budget travelers
  • Cleanliness: 5 ensuciamos las sábanas y no las cambiaron a la mañana siguiente
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5 Solicitamos el check out un poquito más tarde ya que asistimos a una boda y nos mintieron. Nos indicaron que teníamos que salir temprano del hotel porque cerraban entre semana. A la salida lo comentamos con otro empleado y nos que tenian abierto toda la semana
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Tras leer esta crítica, hemos contactado con el cliente y vemos que es necesario, por parte de la dirección del Hotel, aclarar que todo fue un malentendido. El hotel Boutique se encuentra dentro de una Finca de 5 hectáreas y el Hotel abre normalmente fines de semana y puentes, mientras que la Finca tiene una oficina que trabaja de lunes a sábado. En concreto ese domingo la Recepción estaba abierta hasta las 15h impidiendo el late check out para este cliente. Todo ha sido un error de interpretación y sentimos cómo lo ha percibido el cliente."

July/2013 Someone from montanchez thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: la habitacion
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10 Muy Bien
  • Room: 10 http://asset3.hotelsearch.com/images/gauge_on_right.png?1371596509
  • Value for money: 5
Stars it deserves 4

July/2013 Someone from Castro Urdiales thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: la habitación
  • Negative: Recepcionista
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5 [email protected] muy bien, recepcionista regular
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
Hotel El Cigarral de las Mercedes Ctra. Piedrabuena, 72 Toledo 45004 Spain
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