HotelSearch.com Home

Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

February/2011 Someone from Paris, France thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: location
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5 The downside of having a hotel right next to a great location (the Puerto del Sol)
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

February/2011 Someone from USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Every thing about this hotel was great. The rooms were very clean and the staff was friendly and helpful. Also a great location.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

February/2011 Someone from Washington DC thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Great location. Unfortunately, they stuck us in an interior room. My in-laws had a room on the square. Request a room on the square as it makes a huge difference.
  • Negative: They charge you to use the safe. Unsure how it works since ours didn't and they still wanted to charge us. However, they did remove the charge for which we were very grateful.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

February/2011 Someone from Suisse thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: l'emplacement ,la chambre
  • Negative: le service a la caféteria
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

February/2011 Someone from Hitchin, United Kingdom thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The room was clean and well-kept. The staff are very friendly and helpful. The location is great, walking distance to everything.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5 Depends where the room is. We were right on the Puerta del Sol, so it was rather noisy at night, although the windows do a pretty good job of keeping out much of the noise. If you are a light sleeper, take earplugs, or specify a room not on the street side!
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

February/2011 Someone from France thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: emplacement, sympathie, chambre
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5 si sur cour
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2011 Someone from bilbao thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Atención personalizada
  • Negative: Poca opción de conexión internet
  • I RECOMMEND it for... Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

February/2011 Someone from usa thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: The staff spoke English
  • Negative: The food in the restaurant has gone downhill. The waiters were surly. Surchange for using the safe. No wifi in rooms
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST... Peace seekers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

February/2011 Someone from Jacksonville Florida thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: MY family and I had a wonderful experience at the Europa. The room was adequate size for the 3 of us. The staff in the lobby and cafe were all exceptional. They were very helpful and insightful. If we are ever in Madrid again we will most definitely stay there.
  • Negative: Difficult to control the temperature in the room.
  • I RECOMMEND it for... Older travelers, Families, Couples, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Travelers with a car
  • Cleanliness: 10 Very clean. Housekeeping staff even wore those cool uniforms you only see in movies.
  • Location: 10 Was in the heart of the action in Madrid. Easy access to sites and Metro.
  • Common facilities and services: 10
  • Staff: 10 Loved the staff. They were awesome.
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

February/2011 Someone from Dublin thinks:

  • Overall rating: 4.8
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: The hidden charges... I rang the hotel the day before I arrived and asked if there was internet in the rooms and if there was a charge for it? They told me there was internet in the rooms and that it was free. When we got there we found there wasn't any internet. When we rang reception the told us you need to be connected to the LAN so we needed a cable when I asked where the cable was I was told u have to rent it for 2 euro a day! I was disgusted. It wasn't that they were charging for internet it was the fact I had rang and the told me it was free. If they had of told me I needed to rent a cable I would have brought one! Also the price of the room did not include tax so when you get your final bill it is higher than what you expect. It is very expensive for what you get the room ended up being 99 euro a night room only!
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated
Stars it deserves 2
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
93%