Hotel Hesperia Emperatriz ****

March/2008 Someone from Madrid thinks:

• Overall rating: 9.4
• Would you recommend it? Yes
• Positive: el estilo del hotel y la situación
• Negative:
• I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
• I recommend it especially AGAINST... Budget travelers
• Cleanliness: 7.5
• Location: 10 excelente situación
• Common facilities and services: 10
• Staff: 7.5
• Quietness: 10
• Room: 7.5
• Value for money: 7.5

October/2007 Someone from Austria thinks:

• Overall rating: 9.3
• Would you recommend it? Yes
• Positive:
• Negative:
• I RECOMMEND it for... Older travelers, Couples, Luxury, Business travelers
• I recommend it especially AGAINST... Families, Handicapped, Travelers with a car, Healthy lifestyle
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 10
• Staff: 7.5
• Quietness: 7.5
• Room: 10
• Value for money: 7.5

July/2007 Someone from México thinks:

• Overall rating: 3.9
• Would you recommend it? No
• Positive: ubicación
• Negative: limpieza y ruido habitación de arriba
• I RECOMMEND it for...
• I recommend it especially AGAINST... Families, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped
• Cleanliness: Not rated
• Location: 10
• Common facilities and services: 2.5
• Staff: 5
• Quietness: 2.5 se oye el movimiento del cuarto de arriba
• Room: 2.5
• Value for money: 5 vale la pena sólo si se consigue tarifa de 70 euros

June/2007 Someone from bilbao thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive: la amabilidad del personal.la armonia arquitectura, decoración,---
• Negative: los cuartos de baño, las bañeras
• I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
• I recommend it especially AGAINST... Modern style lovers, Budget travelers
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 7.5

June/2007 Someone from Canada thinks:

• Overall rating: 4.3
• Would you recommend it? No
• Positive: the location -- a quiet street near the metro
• Negative: the general tired and worn air about the place...
• I RECOMMEND it for...
• I recommend it especially AGAINST... Older travelers, Luxury, Travelers with a car
• Cleanliness: 5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 7.5 There were problems with the air conditioning in our first room. (We changed rooms.) The room access card system in the second room did not work properly. The hall carpets are worn and a bit dirty. The room has a lot of chipped paint and damaged surfaces. THIS HOTEL NEEDS REFURBISHMENT QUITE DRASTICALLY1
• Room: 5 This hotel is not good value -- even considering the high cost of staying in Madrid.
• Value for money: 2.5

June/2007 Someone from Toronto, Canada thinks:

• Overall rating: 5.9
• Would you recommend it? I don't know
• Positive: the location
• Negative: the general shabbiness
• I RECOMMEND it for...
• I recommend it especially AGAINST... Luxury, Travelers with a car
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 10 air conditioning system failed in the first room provided; the computerised dorr card system did not work properly; the room was a little shabby; the hall carpets are worn; the hotel is in drastic need of refurbishment!
• Room: 5
• Value for money: 2.5

June/2007 Someone from México thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Todo me gusta, es pequeño y la atención es excelente. De hecho siempre que voy a Madrid trato de reservar ahí aunque la compañía quiera reservarme en otro hotel. Pago lo que sea la diferencia para quedarme ahí.
• Negative:
• I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
• I recommend it especially AGAINST... Budget travelers
• Cleanliness: 10 Excelente.
• Location: 10 Hotel muy bien ubicado.
• Common facilities and services: 10 Restaurante muy bonito, tiene manteleria adecuada al lugar y la comida es excelente.
• Staff: 10 El personal es muy amable y siempre está dispuesto a ayudar.
• Quietness: 10 Habitaciones muy confortables.
• Room: 10 Habitación limpia con todo lo necesario baño y cama. Muy confortable y de tamaño adecuado.
• Value for money: 10 Lo que pagué es adecuado. Realmente por la atención recibida, la limpieza y el lugar el pago vale la pena.

May/2007 Someone from UK thinks:

• Overall rating: 9.3
• Would you recommend it? Yes
• Positive: The hotel room and the restaurant
• Negative: Not able to receive the BBC channel despite being advertised
• I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: Not rated
• Staff: Not rated
• Quietness: Not rated
• Room: Not rated
• Value for money: Not rated

May/2007 Someone from UK thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Breakfast
• Negative: nothing
• I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

May/2007 Someone from germany thinks:

• Overall rating: 4.9
• Would you recommend it? No
• Positive:
• Negative: separate and expensive Breakfast
• I RECOMMEND it for...
• I recommend it especially AGAINST... Young travelers, Families, Peace seekers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 5
• Staff: 5
• Quietness: 7.5
• Room: 7.5
• Value for money: Not rated