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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

August/2015 Someone from quiero estar en el anonimato, gracias thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La atención de su personal en general.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2015 Someone from gran canaria thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: El trato del personal
  • Negative: Hace falta renovar el mobiliario de la habitacion
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 3

August/2015 Someone from Gran Canaria thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Zona de piscina, limpieza general y personal de recepción
  • Negative: El buffet y el café
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Mejorar la calidad del buffe y el café
  • Staff: 7.5 Estupendo personal de recepción y limpieza. Pero en el restaurante sólo saludaba o daba los buenos días el metre Zamora y algún cocinero
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10 Se podría aumentar la calidad de la comida aunque ello suponga aumentar el precio
Stars it deserves 3

July/2015 Someone from Gran Canaria thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: En general todo, destacar la limpieza y ubicación
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2015 Someone from Tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Los jardines,la comida y el servicio
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2015 Someone from Tenerife thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La tranquilidad
  • Negative: Poca variación en el menú
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2015 Someone from tenerife thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El trato del personal. En especial en recepcion
  • Negative: Algo mas de animacion
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

July/2015 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: la atencion muy amable y grata del personal así como el cuidado de sus jardines
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2015 Someone from La Laguna thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Me gustó mucho el atendimiento, las instalaciones del hotel y su tranquilidad
  • Negative: La poca variedad en las comidas y que la gente deja las toallas en las tumbonas si es necesario todo el día aunque no las vayan a usar lo que impide que otrs personas las puedan ocupar cuando sí las van a usar.
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2015 Someone from San Miguel de Abona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: En general me gusto todo, servicios, calidad y variedad de buffet, tyranquilida.....ecc...ecc
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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