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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

February/2015 Someone from Tenerife thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Las instalaciones y la habitación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

February/2015 Someone from France thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Garden and terrasse
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Peace seekers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2015 Someone from Oviedo thinks:

  • Overall rating: 2.1
  • Would you recommend it? No
  • Positive: El trato de los camareroa
  • Negative: La habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • Cleanliness: 2.5 Había hormigas en la habitación. Los lavabos podían estar mucho más limpios y el suelo también
  • Location: 5
  • Common facilities and services: Not rated Hotel básico. No destaa por nada en especial a pesar de tener 4 estrellas
  • Staff: 7.5
  • Quietness: Not rated Me dieron habitación en la planta baja. El ruido continuo de coches día y noche era insoportable. La habitación estaba mal aislada térmica y sonoramente
  • Room: Not rated Tamaño adecuado. Vistas malísimas. Pasamos frío y dormíamos con doa nórdicos. Por la mañana daba miedo salir de la cama por el cambio de temperatura. No se puede regular el aire acondicionado, lo tienen centralizado y sin bomba de calor, ni calefacción
  • Value for money: 2.5
Stars it deserves 2

February/2015 Someone from Scotland thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Handicapped, Budget travelers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Better wifi in more areas required
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

February/2015 Someone from Rota - Cadiz thinks:

  • Overall rating: 5.1
  • Would you recommend it? No
  • Positive: El trato del personal, excelente.
  • Negative: La comida desde la primera vez q me aloje ahí en el año 1995, la calidad del bufett ha ido descendiendo ( me he alojado siete veces en todos estos años) hasta niveles q considero no son adecuados para un hotel de cuatro estrellas tanto en variedad como en calidad y cantidad, habiendo tocado fondo en las tres características.
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers, Couples
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

February/2015 Someone from tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: todo en genaral, comida, instalaciones, habitaciones, limpieza
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

February/2015 Someone from Tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Su ambiente tranquilo y cordial.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2015 Someone from France thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: breakfast
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Budget travelers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

January/2015 Someone from Tenerife thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Zona de la piscina
  • Negative: Decoración antigua. Toque antiguo
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 No sorprende, ni destaca
  • Value for money: 5
Stars it deserves 3

January/2015 Someone from Cantabria thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La habitación muy cómoda y agradable, aunque breve estancia.
  • Negative: Tuvimos que esperar 20 minutos a que nos entregarán la habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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