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Pensión Ur-Alde **

Donostia-San Sebastian,  Spain

Phone: +34 94 342 2581 E-mail:: info@ur-alde.com

Price: 53 - 220 € (Average)

Rating by guests: 9.5 Based on 50 reviews

Pensión Ur-Alde
Puerto, 17 - 2º (20003) - Donostia-San Sebastian (Spain)

Access:

 

Overall rating:  9.5 Based on the last 40 of 50 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.8
  • Staff: 10
  • Quietness: 8.2
  • Room: 9
  • Value for money: 8.9

August/2020 Someone from Madrid thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La ubicación y el personal de recepción
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Buenas, Muchas gracias por esta reseña. Es importante para nosotros saberlo para mejorar. Muchas gracias también y sobre todo por la confianza en nosotros en esta época que nos toca vivir. Esperamos volver a veros en otra ocasión, más tranquila. Un abrazo, Aritz Dendategi Gerente Ur-Alde "

August/2020 Someone from Madrid thinks:

  • Overall rating: 9.5
  • Would you recommend it? Yes
  • Positive: La decoración y la funcionalidad
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Hola, Muchas gracias por esta reseña, es muy importante para nosotros. Tengo que agradeceros la confianza depositada en Ur-Alde, en estos tiempos difíciles, que nos toca vivir a todos. Sentir que los clientes han estado tranquilos, y han disfrutado es mucho para nosotros. Esperamos volver a veros en otra ocasión. Un saludo, Aritz Dendategi Gerente Ur -Alde "

August/2020 Someone from Bretagne thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Au cœur du Centre ville, Près de la plage, la literie et l’accueil !
  • Negative: L’insonorisation
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Bonjour Pascal, Merci pour votre comentaire, c'est important pour nous pour amelliore. Cordialement, Aritz Dendategi Manager Ur-Alde "

August/2020 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo en general: ubicación, trato por parte del dueño, comodidad, limpieza, amplitud, luminosidad, ....
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Buenos días Carlos, Muchas gracias por esta reseña. Es muy importante para nosotros saber la opinión de nuestros clientes y aprender con ello. Esperamos recibiros pronto otra vez. Un saludo, Aritz Dendategi Gerente Ur-Alde"

March/2020 Someone from Japan thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The owner is very very kind. He is gourmet and tells many good bars and restaurants. The rooms are very attractive with cleanliness, and comfortable. The location is in the bar area. The rate is low,too. I choose Ur Alde again next time.
  • Negative: Nothing
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Handicapped, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Everyday cleaning.
  • Location: 10 In the bar area.
  • Common facilities and services: 10 There is a nice mini-bar.
  • Staff: 10 Very kind! They gave us many useful informations.
  • Quietness: 10 Very quiet. You cannot believe that you are in the bar area.
  • Room: 10 Very beautiful and attractive.
  • Value for money: 10 It is very cheap for this quality.
Stars it deserves 4
  • The hotel's reply:

    "Hello, Arigato for this kind review. You are special for me and Mireia, so you will be very welcome next time. Best regards, Aritz Dendategi "

March/2020 Someone from San Diego, California thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The amazing manager, Aritz, the comfortable bed, the huge shower.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Travelers with a car
  • Cleanliness: 10
  • Location: 10 Located steps away from so many great bars and restaurants.
  • Common facilities and services: 10
  • Staff: 10 Aritz was the nicest person we met in Spain. He and his coworker went above and beyond to make sure we had a wonderful stay in San Sebastian.
  • Quietness: 10
  • Room: 10 The most comfortable bed we slept in! Great water pressure in the shower.
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Hello Rhys & Chloe, Just thank you for coming and thank you for following all our recoemndations. It will be wonderful to see you here next time. Best regards, Aritz Dendategi"

January/2020 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Trato personalizado, habitación muy cómoda que permite un perfecto descanso, orientaciones y consejos para el visitante.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Hola, Muchas gracias por contestar el pequeño cuestionario, es importante para nosotros saber lo que opinan los clientes para mejorar. Nos es grato saber que su experiencia con nosotros ha sido buena. Esperamos seguir trabajando así y volverlos a ver pronto. Un saludo, Aritz Dendategi Gerente Pensión Ur-Alde"

January/2020 Someone from Saint cere france thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Chambre spacieuse propre et joliment decoree.lit tres confortable et grand!!! Accueille tres gentil.l'emplacement ideal dans le quartier vieux.
  • Negative: RAS
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

December/2019 Someone from Bordeaux - FRANCE thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Accueil, gentillesse, confort, situation, etc...
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10 Rue animée et bruyante (Restos Tapas), mais très bonne isolation phonique. Donc Nickel.
  • Room: 10 Chambre assez spacieuse, grand lit, douche italienne, WC séparé, chauffage, clim. TOP !
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Bonjour, Merci pour votre commentaire, c'est important pour nous. Je suis content de savoir que vous avez profitez la ville et chez nous. À la prochain! Cordialement, Aritz Dendategi Manager"

November/2019 Someone from Tarbes (France) thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Hola, Thank you for your feedback, we take note of it because we always learn about the comments. Hope to welcome you again soon. Best regards! Aritz Dendategi Manager Pension Ur-Alde"

Online reservation
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Pensión Ur-Alde Puerto, 17 - 2º Donostia-San Sebastian 20003 Spain
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