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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

July/2019 Someone from VIAJES FAMILIARES thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: EL APARTAMENTO
  • Negative: LA PISCINA Y LA NIMACION DE ADULTOS
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Muchísimas gracias por la valoración que nos han otorgado. Estamos muy contentos de leer que hemos dado un servicio excelente.Sus comentarios nos ayudan a seguir trabajando con entusiamo para estar a la altura de las espectativas de nuestros clientes. Esperamos verles otar vez por aquí. Un saludo. Departamento de Calidad"

July/2019 Someone from Scandinavia thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive: Location, ok apartments and price
  • Negative: (British) Crowded little pool impossible for an adult to go swimming
  • I RECOMMEND it for... Older travelers, Families, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5 In bar verh friendly, but in reseption varied and definitely more service attitude needed
  • Quietness: 2.5
  • Room: 2.5 Nice view to El tope and good size apartment but very old fashioned layout and decor and lacks air conditioning, uncomfy beds and pillows
  • Value for money: 5 Reasinably priced but maybe renovated apartments and a bit higher price would bring in better clientele
Stars it deserves 3

  • The hotel's reply:

    "Thank you for reviewing your stay with us.We taken good note of your constructive comments and we wish you a great day."

July/2019 Someone from Netherlands thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Very nice and clean. Very friendly staff.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Thank for rating your stay with us.Yourfeed back is so important to us.Have a nice day."

July/2019 Someone from Lanzarote thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La amabilidad del personal
  • Negative: El sofá cama es algo incómodo
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Young travelers, Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por sus comentarios .Seguimos trabajando para mejorar cada día. Le deseo un feliz día. "

July/2019 Someone from Horst NL thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: die lage, das freundliche personal, die grösse von den appartments
  • Negative: gar nichts
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Vielen dank fúr ihre Bewertung und Ihren besuch zu unserem Hotel.Wir freuen uns dass Sie ein schönen aufenthalt bei uns verbracht haben.Wir werden Ihre Kommemtar zu unsere team liefern und wir hoffen Sie bald züruck zu treffen."

July/2019 Someone from Uk thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Thank you for reviewing your stay with us.I have share your comments with the team.Have a wonderful day."

July/2019 Someone from Barcelona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Buenas tardes, Muchísimas gracias por la valoración que ha dado sobre nuestro complejo.Sus comentarios nos ayudan a superarnos para lograr dar un mejor servicio cada día. Les deseamos un feliz verano."

June/2019 Someone from Cordoba thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Desde la recepción que fue supe amable, hasta las instalaciones, y sobre todo la educación y el respecto con el descanso nocturno
  • Negative: El poco tiempo que pase
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Muy limpio
  • Location: 10 facil de acceder
  • Common facilities and services: 10 Relajantes
  • Staff: 10 Dispuestos a ayudar
  • Quietness: 10 La noche en la terraza, y con esa luz de la piscina muy logrado
  • Room: 10 Comodidad como en casa
  • Value for money: 10 No se puede pedir mas por el precio, muy acorde con las necesidades de hoy en día
Stars it deserves 4

  • The hotel's reply:

    "Muchísimas gracias por compartir su opinión sobre el servicio recibido en nuestros apartamentos.Trasladaré inmediatamente sus comentarios a todo el personal.Esperamos que sigan disfrutando del verano y comentarles que nos gustaría verles de nuevo pronto por nuestra casa que también es a partir de ahora la suya."

June/2019 Someone from Turin - Italia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La posizione, all'ultimo piano e le dimensioni dell'appartamento.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "La ringraziamo per aver trovato il tempo per farci conoscere le sue impressioni sul nostro complesso. Saremo lieti di accoglierla nuovamente per una delle Sue prossime vacanze in Tenerife. Vi auguriamo una felice giornata."

June/2019 Someone from Italia thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Casi Todo
  • Negative: El resta El restaurante
  • I RECOMMEND it for... Young travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST... Older travelers, Luxury, Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10 Menos la camarera del restaurante que es siempre hosca
  • Quietness: 7.5
  • Room: 10 la iluminación de la habitación debería ser más fuerte a lo mejor con bombillas al Leda
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Buenos días, Gracias por compartir su opinión sobre su estancia en nuestro hotel. Estamos muy contentos con la puntuación recibida .Pasaré su comentario al equipo de bar cafetería para aclarar lo sucedido,tenemos personal veterano y profesional que corregirá en el futuro la falta de atención que pudo usted tener durante su estancia.En muchas dependencias tenemos bombillas led y las estamos instalando progresivamente e todas las estancias.Gracias a sus comentarios podemos mejorar día a día.Esperamos verles de nuevo por aquí. Un saludo y les deseo un maravilloso dia."

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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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