HotelSearch.com Home

Hotel Chamartín The One ****

Madrid,  Spain

Phone: +(34) 913344900 E-mail:: reservas.chamartin@weare-hotels.com

Price: 0 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.1 Based on 503 reviews

Located in the Chamartin Railway Station, the geographical centre of communications with Spain and the rest of Europe. Located only 10 minutes from the International Airport and 5 minutes of the new Madrid Convention Hall. 360 rooms and 18 suites with complete bathroom facilities, colour satellite TV, direct-dial telephone with RDSI lines, air-conditioning, music, mini-bar and safe deposit box. Convention rooms with capacity for 20 to 550 people.

Room Services
  • Rooms:
  • Telephone: in room
  • Television: Pay Per View
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms:
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Television
  • VCR
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms:
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
Hotel Chamartín The One
Calle Agustín de Foxá, s/n (28036) - Madrid (Spain)

Access:

 

Overall rating:  9.1 Based on the last 40 of 503 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 7.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.4
  • Common facilities and services: 8.1
  • Staff: 9.5
  • Quietness: 8.9
  • Room: 8.6
  • Value for money: 8.3

January/2021 Someone from Zamora thinks:

  • Overall rating: 4.1
  • Would you recommend it? I don't know
  • Positive: ATENCIÓN POR PARTE DE DPTO DE RESERVAS
  • Negative: ATENCIÓN EN EL HOTEL
  • I RECOMMEND it for... Young travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated Soy cliente habitual del hotel, me aloje en una júnior Suite y cuál es mi sorpresa cuando llego, que ni había Albornoz ni zapatillas, ni cafetera de Nespresso. Me gusta cuando pago por un servicio que conozco que me ofrezcan siempre lo mismo y no quiten comodidades ni servicios que publicitan en la web. Me gustaría que me contactarais para aclararme el porqué ni había zapatillas y Albornoz ni cafetera. La excusa del c COVID no me vale, creo que merezco un gesto para futuras reservas, como he dicho es mi hotel habitual cuando voy a Madrid.
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 2

January/2021 Someone from Guadalix de la Sierra thinks:

  • Overall rating: 8.5
  • Would you recommend it? Yes
  • Positive: El gran esfuerzo que hizo el personal que pudo trabajar por atendernos a pesar de la avalancha de personas que nos quedamos sin transporte por el temporal de nieve.
  • Negative: Que pasamos frío la primera noche porque no sabíamos que había que encender la calefacción y sólo había una manta.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Handicapped, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10 Junto a la estación de Chamartin, Metro y parada de taxis.
  • Common facilities and services: 7.5
  • Staff: 7.5 Muy amables. Un poco lento el servicio de asignación de habitaciones pero no creo que se deba al personal.
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

January/2021 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Buena atención al cliente. Habitaciones confortables.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

January/2021 Someone from Spain thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2021 Someone from Extremadura thinks:

  • Overall rating: 3.4
  • Would you recommend it? No
  • Positive: La situación geográfica del hotel y la amabilidad del personal
  • Negative: Las camas, la dejadez (camas de mala calidad, desayuno pobre, cosas rotas en la habitación...)
  • I RECOMMEND it for... Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Couples, Luxury, Peace seekers, Modern style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 1

December/2020 Someone from Madrid thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Poder aparcar en la misma puerta, un hotel amplio y tranquilo y el personal muy amable.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2020 Someone from León thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: Los ascensores.
  • Negative: La puerta corredera de la entrada no es muy práctica cuando vienes cargado con el equipaje y sobre todo actualmente en tiempos de coronavirus en las que hay que minimizar los contactos con las manos. Además, la habitación es muy ruidosa, se escucha todo lo que pasa en el pasillo.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Los conductos del aire acondicionado no estaban precisamente limpios, el aire caliente que salía no era limpio
  • Location: 10 Muy práctico para viajar en tren.
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 2

December/2020 Someone from Soria thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: limpieza y atención del personal
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 aunque no usé nada más que la habitación
  • Staff: 10
  • Quietness: 5 bastante ruido de tráfico exterior, tanto de coches como de trenes, pese a estar en una octava planta
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

December/2020 Someone from LINARES thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

December/2020 Someone from Toledo thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Atención recibida
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Me alojé el la Suite The One, eché en falta en los amenities, pasta de dientes y cepillo de dientes, qué suele ofrecer cualquier hotel. Por lo demás, todo correcto.
  • Value for money: 7.5
Stars it deserves 3
Online reservation
Nights
Hotel Chamartín The One Calle Agustín de Foxá, s/n Madrid 28036 Spain
91%