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Hotel Ciutadella Barcelona ****

Barcelona,  Spain

Phone: 933191944 Fax: 932956645 E-mail:: ciutadella@gargallohotels.es

Price: 90 - 302 € (Average)

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Rating by guests: 8.4 Based on 229 reviews

Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.

Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)

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Overall rating:  8.4 Based on the last 40 of 229 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 7.5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 9.2
  • Location: 9.2
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.1
  • Value for money: 7.5

June/2016 Someone from belgica thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Very friendly staff !!!
  • Negative: Nada :-)
  • I RECOMMEND it for... Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Very friendly and helpfull
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer, We greatly appreciate your visit and the time you have dedicated to sharing their experience with us. It's a real pleasure to know that we helped to live a unique and unforgettable experience. We hope to host them on a future occasion. Anna Ruiz Customer Service."

June/2016 Someone from la londe les maures / france thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Handicapped, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Cher client. Nous apprécions votre opinion et vous avez utilisé votre temps pour écrire sur votre séjour. Nous travaillons à rendre nos clients heureux et notre plus grande satisfaction est de savoir que notre objectif a été atteint. Nous espérons vous accueillir à notre hôtel dans un proche avenir. Client Département Anna Ruiz."

June/2016 Someone from United Kingdom thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: location and room in general
  • Negative: that there is no restaurant in the hotel and only two english channels on tv
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 2.5 lots of noise if window open
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Thank you for expressing your opinion in this medium. The location of our hotel is privileged few meters from the port and tourist center of the city. Next to Ciutadella Park one of the most beautiful and close to the Gothic Quarter in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona and its historic center. For that reason there is more traffic than other parts of the city. We hope to see you soon again in our hotel. Anna Ruiz Customer Service."

June/2016 Someone from switzerland thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: The room
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz. Customer Department."

June/2016 Someone from FRANCE thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: LA LOCALISATION
  • Negative: LE PETIT DEJEUNER
  • I RECOMMEND it for... Older travelers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Families, Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Cher client: d'abord merci pour votre temps. Désolé que le petit déjeuner était pas à la hauteur de leurs attentes, mais nous voulons qu'il soit clair que comprennent nos petits déjeuners. Il est plein buffet avec des plats froids et de la zone de plats chauds, du café, y compris le café décaféiné, fruits frais de la ferme qui possède la propriété de l'hôtel, jus de fruits naturels, réfrigérateur pour les produits laitiers, les viandes et pâtisseries tout ce qui nécessite un hôtel de cette catégorie. Désolé que je ne l'ai pas été à son goût. Nous espérons vous voir à notre hôtel. Anna Ruiz. Attention au client. "

June/2016 Someone from Colorado, USA thinks:

  • Overall rating: 3.7
  • Would you recommend it? No
  • Positive: The location. It was close to everything I needed and within walking distance of most attractions or the metro.
  • Negative: The night shift employee made inappropriate advances toward me. He called my hotel room 3-4 times and even knocked on my door. I nearly got the policia involved for my own safety concern but then he stopped after 3 hours of trying to get me to respond. 12am-15am!
  • I RECOMMEND it for... Older travelers, Families, Couples, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Needs a pool
  • Staff: 2.5 Daytime staff was excellent-very pleasant and accommodating with travel advice and tourist information (especially in English) but again, the night staff emoloyee ruined this hotel for me. His excessive advances to get me alone made me fearful of my safety and I had to research how to contact the police. I should have said something the next morning at checkout but I was just so freaked out and ready to get out of there that I just turned in my key and left! I won't stay there again. It was a great experience up until then.
  • Quietness: 7.5
  • Room: 7.5 Beds were weird. Double room consisted of 2 single beds pushed together.
  • Value for money: 7.5
Stars it deserves 2

May/2016 Someone from Canada thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: location was perfect, room was large and very quiet despite being on major street. breakfast was varied and sufficient. Staff were accommodating and pleasant. Good value for price.
  • Negative: no complaints whatsoever.
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Families, Luxury
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Department customer."

May/2016 Someone from Montpellier thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente: Gracias por expresar su opinión en este medio. La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y centro turístico de la ciudad. Al lado del Parque de la Ciutadella unos de los más bonitos y cercano al barrio Gótico en el corazón de la ciudad, es el núcleo más antiguo y una de las zonas más hermosa de Barcelona y su centro histórico Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz Dpto. de atención al cliente."

April/2016 Someone from milan italy thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the same in the photo of website good service good position good room good bathroom good cleaning
  • Negative:
  • I RECOMMEND it for... Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Department customer."

April/2016 Someone from Swansea thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Everything. It's a lovely hotel in a fantastic location.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 The only thing that let the room down for us was the lack of tea/coffee making facilities
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Thank you for expressing your opinion in this medium. The location of our hotel is privileged few meters from the port and tourist center of the city. The Gothic Quarter in the heart of the city, is the oldest and one of the most beautiful areas of Barcelona center and its historic center is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Department. Customer. "

Hotel Ciutadella Barcelona Avd. del Marquès de l'Argentera, 4 Barcelona 08003 Spain
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