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Hotel Emperador ****

Madrid,  Spain

Phone: +(34) 915472800 Fax: +(34) 915472817 E-mail:: hemperador@emperadorhotel.com

Price: 103 - 999 € (Average)

Rating by guests: 9.0 Based on 722 reviews

This 4-star hotel offers elegant, luxurious accommodation and excellent service in a prime location, right on Madrid’s famous Gran Via, in the heart of the city. The superb, central location means that all of the sights and attractions of the Spanish capital are just minutes away. The Plaza Mayor, La Plaza de España, La Puerta del Sol, and all of the major shopping areas are within easy walking distance. As well as a fantastic location, the hotel also offers stylish, luxurious accommodation and 4-star amenities, including a bar, a sauna, a gym and the spectacular rooftop pool, which is open during the summer months. The Emperador Hotel is one of the few hotels in Madrid with a pool. The pool has breathtaking views of the city’s dramatic skyline, the Royal Palace and Almudena Cathedral. Bask in the warm Spanish sun, with all of Madrid stretching before you. Standard Rooms: Enjoy these fully equipped, elegant rooms. Superior Rooms: You will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar, satellite TV and international press. In addition, guests with a bed and breakfast rate, will be able to enjoy a private breakfast at the Club. This executive category includes rooms that are characterised by their luminosity and stunning views over the famous Gran Vía. Junior Suites: Situated on the corner of each floor, the Junior Suites offer very special touches. TheJunior Suite category also offers free access to the Club Emperador.

Room Services
  • Rooms: 232
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 232
  • Parking: nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Terrace
  • Sauna
  • Central heating
  • Child care
  • Hair salon
General services
  • Rooms: 232
  • Safe at front desk
  • Room service
  • Currency exchange
Hotel Emperador
Calle Gran Vía, 53 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.0 Based on the last 40 of 722 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 8.1
  • Staff: 9.5
  • Quietness: 8.8
  • Room: 8.1
  • Value for money: 7.6

July/2021 Someone from Tenerife thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Personal de recepción
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from Pareja thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive: La terraza y la insonorizacion
  • Negative: Había que esperar en los ascensores. Se olvidaron de poner toallas de ducha en el baño
  • I RECOMMEND it for... Families, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Benidorm thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: todo
  • Negative: que el agua de la piscina estaba algo fria
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from San Martin de la Vega thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: el desayuno, la piscina, la habitación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10 Nos tocó la habitación con una pequeña terraza, con vistas a la Gran Vía! Genial!
  • Value for money: 10 Éramos invitados de una boda entonces nos ofrecieron habitaciones de mejor categoría, la oferta incluía el desayuno y acceso a la piscina, nos dejaron disfrutar de la piscina todo el domingo, dejando las maletas a las 14 horas en la recepción.
Stars it deserves 4

July/2021 Someone from Ireland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Central and has a pool
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

July/2021 Someone from Huelva thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La terraza con piscina
  • Negative: Nada
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2021 Someone from España thinks:

  • Overall rating: 4.8
  • Would you recommend it? I don't know
  • Positive: Es un hotel mítico, bonito y con una ubicación excelente si te interesa la zona de gran vía y aledaños.
  • Negative: La mala organización de la piscina en la cual era misión imposible conseguir hamaca a pesar de estar muchas de ellas vacías durante horas pero “cogidas” con toallas por Huéspedes sin escrúpulos y, el hotel, a la Misma altura por consentirlo porque no hacen NADA por evitarlo. Elegir este hotel fue única y exclusivamente por la Piscina y no pudimos disfrutarla, ya que, a parte de no tener tumbonas, daba pánico el aforo... estaba sobrepasado y la gente pegados unos a otros. Sinceramente, todavía no entiendo que el hotel se arriesgue así y sea tan atrevido en los tiempos que corren. Por nuestra parte, nos amargaron el sábado teniéndonos que marchar de allí y pasar TODA la tarde recluidos en la habitación, porque, a 42º a ver dónde íbamos... en fin... sin duda alguna nos habría traído más cuenta reservar en otro hotel de la misma zona y por menos de la mitad de precio.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 Instalaciones buenas, sin duda. Pero el tema piscina nos dejó atónitos de la mala gestión.
  • Staff: 10 Personal amable y educado. La chica del desayuno un encanto.
  • Quietness: 7.5
  • Room: 5
  • Value for money: 2.5 Pagué por estar en la piscina el sábado y no pudimos disfrutarla. Paquito el chocolatero un 15 de agosto congrega a mucha menos gente, con eso lo digo todo.
Stars it deserves 4

July/2021 Someone from Gipuzkoa thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Ubicacion + Azotea con gran piscina
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2021 Someone from Turista thinks:

  • Overall rating: 4.8
  • Would you recommend it? No
  • Positive: La deciracion del hotel
  • Negative: Aforo piscina
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 Deberían explicar a la gente como funciona el uso de ascensores por covid puesto que me increpar on en varias ocasiones en el ascensor varias personas porque se querían meter a pesar de que lo indica el límite de aforo. Por otro lado, demasiado aforo en la piscina.
  • Staff: 5 El personal del bar de la azotea muy servicial. La atención por parte de recepcion nada personal,muy standard.
  • Quietness: 10
  • Room: 2.5 Habitación limpia, amplio baño que se agradece, pero la cama no era doble, iba con mi pareja y tampoco tenía vistas porque según la recepcionista era la básica, pero no tuve opción a reservar la siguiente porque no había disponibilidad.
  • Value for money: 5
Stars it deserves 2

July/2021 Someone from Yecla thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La ubicación, la limpieza y la piscina en la azotea.
  • Negative: Poco control de aforo en la piscina.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Emperador Calle Gran Vía, 53 Madrid 28013 Spain
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