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Hotel Santo Domingo ****

Madrid,  Spain

Phone: +(34) 915479800 Fax: +(34) 915475995 E-mail:: reserva@hotelsantodomingo.es

Price: 81 - 600 € (Average)

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Rating by guests: 8.2 Based on 1310 reviews

A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.

Room Services
  • Rooms: 200
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Iron
  • Music channels
Main facilities
  • Rooms: 200
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 200
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.2 Based on the last 40 of 1310 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 7.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 9.8
  • Common facilities and services: 7.8
  • Staff: 8.9
  • Quietness: 8.6
  • Room: 7
  • Value for money: 7.9

September/2020 Someone from Santiago thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: El trato del personal
  • Negative: Todo me encantó
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

September/2020 Someone from Madrid thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive: La idea de pasar un dia en la piscina y poder descansar en las horas de la siesta en una habitación (me acogí a la oferta de habitación de día)
  • Negative: Francamente fatal me pareció que si hacen una oferta de habitación con derecho a disfrutar de la piscina, por la mañana tienes tu hamaca, luego por la tarde, te encuentres que ya no la tienes, que el primero que llega, se coloca en ella. Primero, eso tenían que avisarlo, segundo, no es lógico que tengas que estar paseando por la zona de piscina y solarium porqué no hay sitio. Deberian de hacer un cupo exacto para las reservas que venden en esas condiciones, No me parece serio la forma de gestionarlo
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5 La habitación hubiese sido estupenda si no se palpase un abandono notable, no de limpieza, estaba limpia, pero por ejemplo la salida a la terraza con humedades, la silla desconchada, la bañera con visibles deterioros. Considero que siendo un hotel de 4 estrellas esos fallos debian de estar subsanados, aunque me imagino que para la oferta de habitación de día, van dando las que están en peor estado
  • Value for money: 5
Stars it deserves 2

September/2020 Someone from France thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

September/2020 Someone from Courtry- France thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2020 Someone from Madrid thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: The terrace,the views and the employees.
  • Negative: The walls were quite dirty and the furniture was badly maintained. Not enought staff at breakfast and to check out. We mus had to wait 20m for brakfast and the quality of products was very low, with bottled orange juice.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 5
Stars it deserves 1

September/2020 Someone from León thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative: El parking. Lo tenía reservado y pude aparcar de milagro. Sólo quedaba una plaza. Si llego un minuto más tarde, la hubiera cogido el coche que venía detrás de mí.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2020 Someone from Bilbao thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Su ubicacion
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

September/2020 Someone from Madrid thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: La piscina
  • Negative: Pagar xlas toallas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

September/2020 Someone from Madrid thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: La terraza
  • Negative: Que no tuvieron un detalle por ser el aniversario de boda. Y en el baño no había ni peine ni cepillo de dientes.
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers
  • Cleanliness: 5 La moqueta con manchas
  • Location: 10 Muy buena
  • Common facilities and services: 5 Normal. La bañera hidromasaje estaba desactivada.
  • Staff: 10 Muy amables y eficientes
  • Quietness: 5 Se escucha todo tanto de la calle como habitaciones contiguas
  • Room: 2.5
  • Value for money: 5 Todo fue muy normal por ello un poco alto
Stars it deserves 2

September/2020 Someone from Segovia thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Families
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: Not rated Muy pequeña para hacer una habitación triple me imaginaba otra cosa no megusto para nada...
  • Value for money: 5
Stars it deserves 1
Online reservation
Nights
Hotel Santo Domingo Calle San Bernado, 1 Madrid 28013 Spain
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