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Hotel Santo Domingo ****

Madrid,  Spain

Phone: +(34) 915479800 Fax: +(34) 915475995 E-mail:: reserva@hotelsantodomingo.es

Price: 81 - 600 € (Average)

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Rating by guests: 8.2 Based on 1310 reviews

A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.

Room Services
  • Rooms: 200
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Iron
  • Music channels
Main facilities
  • Rooms: 200
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 200
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)

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Overall rating:  8.2 Based on the last 40 of 1310 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 7.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 9.8
  • Common facilities and services: 7.8
  • Staff: 8.9
  • Quietness: 8.6
  • Room: 7
  • Value for money: 7.9

February/2020 Someone from PARIS thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers
  • Cleanliness: 5 No response given
  • Location: 10 No response given
  • Common facilities and services: 2.5 No response given
  • Staff: 7.5 No response given
  • Quietness: Not rated No response given
  • Room: 2.5 No response given
  • Value for money: 5 No response given
Stars it deserves 3

February/2020 Someone from Nice France5 thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La vue de la chambre et l'emplacement
  • Negative: Le bruit de la circulation
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 5
Stars it deserves 4

February/2020 Someone from Athens Greece thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: location and room style and decor
  • Negative: no insulation of walls between rooms at old building, very noisy
  • I RECOMMEND it for... Older travelers, Families, Couples, Handicapped
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Budget travelers, Business travelers, Healthy lifestyle
  • Cleanliness: 10 except for linen which was old and even had holes (towels)
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 breakfast time changed on weekends and this was not communicated when I asked for breakfast times
  • Quietness: Not rated in the old building very VERY noisy between rooms
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from Durango, Bizkaia thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Localizacion geografica
  • Negative: El desayuno muy caro (14€)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

February/2020 Someone from alicante thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: el trato del personal y las instalaciones
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from León thinks:

  • Overall rating: 4
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: Hotel de 4 estrellas que parece de 2. Habitaciones antiguas y muy pequeñas.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Peace seekers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 2.5 El problema fueron los ruidos interiores, mobiliario y puertas antiguas, no aísla el sonido. En la planta baja habia una fiesta hasta las 23:30h. En el pasillo, gente hablando y corriendo (no se si serian de la fiesta) hasta las tantas
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2

February/2020 Someone from Málaga thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La ubicación del hotel (muy céntrico) y el confort de la habitación.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from Buenos aires thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: La ubicación y el front desk súper atentos
  • Negative: Que te mandan al hotel viejo, donde hay escaleras y no tienen una rampa para poder subir la maleta. Y cuando haces la reserva no te dice vas al hotel de al lado. Vos reservas para ir al hotel Santo Domingo no al lado.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 2.5 Estuve varias veces según qué habitación había tranquilidad y o ruido por ejemplo la última habitación que tuve ni aire tenía (no hablo del aire acondicionado)
  • Room: 5 Algunas habitaciones eran viejas sin mantenimiento como la última con un olor a humedad. Y el colchón más viejo que Colon
  • Value for money: 2.5
Stars it deserves 2

February/2020 Someone from Bruxelles thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Emplacement idéal pour une visite de la ville
  • Negative: Rien
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from Zaragoza thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Su ubicación y la amabilidad y comprensión del personal m
  • Negative: Hacia mucho calor en la habitación
  • I RECOMMEND it for... Couples, Luxury
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Santo Domingo Calle San Bernado, 1 Madrid 28013 Spain
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