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Hotel Santo Domingo ****

Madrid,  Spain

Phone: +(34) 915479800 Fax: +(34) 915475995 E-mail:: reserva@hotelsantodomingo.es

Price: 81 - 600 € (Average)

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Rating by guests: 8.2 Based on 1310 reviews

A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.

Room Services
  • Rooms: 200
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Iron
  • Music channels
Main facilities
  • Rooms: 200
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 200
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.2 Based on the last 40 of 1310 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 7.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 9.8
  • Common facilities and services: 7.8
  • Staff: 8.9
  • Quietness: 8.6
  • Room: 7
  • Value for money: 7.9

May/2014 Someone from Denmark thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: The price. The cleaniness of the hotel. The high quality. Very nice swimmingpool on top.
  • Negative: Got billed for something from the minibar that we did not use/take :-( --- The early maids wanting to clean the room even though we had the Please Don't Disturb Sign on the door. The high price of breakfast. No fitness room.
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 5
  • Quietness: 10
  • Room: 5 Quite small room.
  • Value for money: 7.5
Stars it deserves 4

May/2014 Someone from LISBOA, PORTUGAL thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: We like very much the place of hotel in center of city and we also like the room service (good diner).
  • Negative: We dont like the hotel wi-fi, really dont work many times, every time we go out with car we need to go to reception and we think the hotel must be a little more clean.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

May/2014 Someone from asturias thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Todo correcto. La ubicación.
  • Negative: En el cuarto de baño de la habitación la bandeja que está adosada al espejo se encuentra a nivel de la cara para una estatura media. Deberían de colocarla un poco más baja, o cambiarla de sitio.
  • I RECOMMEND it for... Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2014 Someone from Murcia thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La decoración y la buena atención del personal.
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 4

May/2014 Someone from Germany thinks:

  • Overall rating: 6.1
  • Would you recommend it? I don't know
  • Positive: relation price to room size is attractive.
  • Negative: the swimming pool on the roof which was a part of the offer was not prepared to use. Outside temperature was over 25°C at noon. The room rate was not downsized due to this faught. Rooms could be cleaned better.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

May/2014 Someone from cabarete thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Being downtown close to colonial zone.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

May/2014 Someone from PAYS FRANCE thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: sa situation centre ville
  • Negative: peu d'info sur l'hotel à l’arrivée,peu info touristique
  • I RECOMMEND it for... Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 5 draps avec trous, salle de bains vieille serviettes de toilettes parfois limites avec taches
  • Location: 10 Le vrai seul intérêt
  • Common facilities and services: 5
  • Staff: 5 pas d'effort pour parler une autre langue que l'anglais ou l'espagnol!Les chambres sont refaites tres tard dans la journée.
  • Quietness: 7.5
  • Room: 2.5 de la fenêtre vue sur les tuyaux d'évacuation des eaux!!!!! pendant 5 jours c'est long
  • Value for money: 5
Stars it deserves 3

May/2014 Someone from Belgium thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive: The location in town centre.
  • Negative: Comfort room (noise bathroom neighbors, flushing toilet neighbors above and next, the smacking of the doors in the hall), the lack of information (opening hours, menu, ...) about restaurant/bar/swimming pool (swimming pool was closed even when 28°C!!!), service (asked for a spoon, but no spoon available in the hotel even when bar and restaurant).
  • I RECOMMEND it for... Young travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 Outside ok, much noise inside
  • Room: 2.5 ergonomic matras, but bad pillows; very small
  • Value for money: 2.5 restaurant closed, swimming pool closed, noise inside, no terrasse at bar, roof bar/terrasse not open ...
Stars it deserves 2

May/2014 Someone from Cartagena thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La ubicación, habitación muy espaciosa
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Luxury, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 5

May/2014 Someone from The Netherlands thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Good localtion in the centre of Madrid
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Santo Domingo Calle San Bernado, 1 Madrid 28013 Spain
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