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Hotel Servatur Puerto Azul ***

Mogán,  Spain

Phone: +34 92 856 0591 Fax: +34 92 856 1028 E-mail:: puertoazul@servatur.com

Price: 0 € (Average)

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Rating by guests: 7.8 Based on 266 reviews

Hotel Servatur Puerto Azul
Avenida de la Cornisa, 13 (35130) - Mogán (Spain)

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Overall rating:  7.8 Based on the last 40 of 266 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 22.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.9
  • Location: 7.1
  • Common facilities and services: 7
  • Staff: 8.6
  • Quietness: 7.9
  • Room: 7.6
  • Value for money: 8.3

July/2019 Someone from Norway thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Good service and smiling staff
  • Negative: Reservation of sunbeds and poor staten of the buildings
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST... Young travelers, Classic style lovers, Handicapped, Healthy lifestyle
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5 Very badly renovated, already broken
  • Value for money: 7.5 A bit too expensive
Stars it deserves 4

July/2019 Someone from Las palmas thinks:

  • Overall rating: 4.9
  • Would you recommend it? No
  • Positive: Vistas
  • Negative: Lo obsoleto que esta el hotel
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10 Otra cosa no,pero impecable estaba
  • Location: 7.5
  • Common facilities and services: 5 Necesita un buena reforma en general
  • Staff: 10 Muy amables todos
  • Quietness: 10
  • Room: 5 Depende la que alquiles las suites junior están de lujos pero las normales se caen a cachos
  • Value for money: 5
Stars it deserves 2

July/2019 Someone from Poland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Pleasant staff (restaurant, bar area, animators)
  • Negative:
  • I RECOMMEND it for... Families, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2019 Someone from Gran canaria thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

July/2019 Someone from LAS PALMAS DE GRAN CANARIA thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Families, Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2019 Someone from Gran Canaria thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: El trato del personal del Buffet
  • Negative: La cama supletoria de la habitación y el estado del forro del sillon estaba sucio. Además a las piscinas les hace falta un poco de renovación
  • I RECOMMEND it for... Young travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

July/2019 Someone from Gran canaria thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: L comida
  • Negative: La zonas comunes, sobre todo en el pasillo externo a la habitación
  • I RECOMMEND it for... Young travelers, Families, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Modern style lovers, Handicapped, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

July/2019 Someone from Gran canarias thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive: La amabilidad del servicio de limpieza
  • Negative: Que la recepcionista no tuviera la suficiente formación para atendernos ya que estaba en prácticas. Los geles y champús muy poco re cuando solicitó más no hay en recepción. Poquísima variedad de comida en la cena. La animación infantil y de adulto principalmente inglés alemán... Deben de tener en cuenta también los clientes españoles. El club infantil lo promocionan como algo prácticamente diario y en el fin de semana que pasamos estuvo abierto 1sola vez. Que las bebidas se acaben a las 11y luego sea de pago es ilógico en un todo incluido. Publican fotos de las habitaciones reformadas y luego nos dan una con muchos desperfectos. Resumen muy pobre en todos los sentidos publicidad engañosa. Jamás volvería a quedarme ni lo recomendaría.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated Falta mucha limpieza aparte de champús... Muy pobres
  • Location: Not rated Todo muy lejos para ir caminando y los taxis no te cobran con targetas
  • Common facilities and services: Not rated A la piscina Le faltaba una buena limpieza al igual que al resto de la de la instalacion
  • Staff: Not rated Cuando nos dirigimos al personal de limpieza a solicitar champú nos dejan pocos y la mayoría de empleados no entienden español
  • Quietness: Not rated Se oye todo al igual que las maletas entrando a cualquier hora como a los apartamentos de al lado
  • Room: Not rated Pequeña sucia en mal estado con muchísimos fallos los marcos de la puertas rotos... La puerta de entrada con fallo del lector de targeta...
  • Value for money: Not rated Horrible e pagado muchísimo por por lo que ofertaban que no tuvo nada que ver a lo que recibi
Stars it deserves 2

July/2019 Someone from Holland thinks:

  • Overall rating: 5.1
  • Would you recommend it? No
  • Positive: Food
  • Negative: No rules in poolbar, for smoking (only two waiters did it) and taking drinks/food by kids (they make a mess), food to the sunbeds. The few waiters are working hard but is to few. The pool is very old and not nice anymore. The apartment is very old.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2019 Someone from Gran canaria thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Me gusto todo el general, la habitacion estaba muy bien, la comida, la piscina de niños pequeños..
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3
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Hotel Servatur Puerto Azul Avenida de la Cornisa, 13 Mogán 35130 Spain
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