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Hotel Servatur Puerto Azul ***

Mogán,  Spain

Phone: +34 92 856 0591 Fax: +34 92 856 1028 E-mail:: puertoazul@servatur.com

Price: 0 € (Average)

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Rating by guests: 8.2 Based on 418 reviews

Hotel Servatur Puerto Azul
Avenida de la Cornisa, 13 (35130) - Mogán (Spain)

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Overall rating:  8.2 Based on the last 40 of 418 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 10%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 7.8
  • Location: 7.4
  • Common facilities and services: 7.5
  • Staff: 9.2
  • Quietness: 8.1
  • Room: 6.8
  • Value for money: 8.1

March/2020 Someone from Las Palmas de G.C. thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La Comida
  • Negative: Ubicación algo lejana y calidad de la bebida
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2020 Someone from belgium thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

March/2020 Someone from Las palmas thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: La piscina climatizada, la animacion, el buffet,, con algun incoveniente
  • Negative: La mala limpieza que hubo en la habitacion, desd un paquete de congiitos abiertos en el mueble del televisor ,,un caramelo y plastico en la trasera del sofa, una tremenda tela de araña en la habitacion en la esquina, el pasar la camarera hacer la limpieza y no pasar un paño por las mesas ni barrer,, en el desayuno fue lo nunca visto,,, nos pusiero en una mesas de 6 sillas por las camareras estaban dejando las demas limpias a fondo para el almuerzo y para nuestro asombro nos pusieron una pareja rusa en nuestra mesa,, increible. , ,,nosotros por no hacer un feo a nadie trankiloss,,,,repetiremos cuando cambiennnnnnn,,, por todo los demasss,,,, podemos decir que fue todo un lujo muy bie n el resto de las cosas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 Poca limpieza al llegar y poca al estar alojados
  • Location: 2.5 Siempre que hemos ido nos a tocado coger dos ascensores
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2020 Someone from Las Palmas thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: El jacizzi con agua caliente y la comida .
  • Negative: La habitacion 4316!!
  • I RECOMMEND it for... Young travelers, Older travelers, Families
  • I recommend it especially AGAINST... Couples
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 Zona muy pequeña para fumadores, y ademas apartada.
  • Staff: 10
  • Quietness: 10
  • Room: 2.5 La habitacion era una habitacion super antigua, les reserve a mis suegros una habitacion para 4 dias todo incluido y le dejaron una habitacion nueva y fuimos con las expectativas altas.
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por tomarse el tiempo en compartir su experiencia en Servatur Puerto Azul. Sentimos no haber logrado sus expectativas en esta ocasión. No obstante, esperamos que decida volver a visitarnos pronto, le recibiremos con los brazos abiertos. Saludos!"

March/2020 Someone from Sweden thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The view and the food.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon. Kind regards!"

March/2020 Someone from Finland thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: pool
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5 Puplic areas very clean. The room clean up 6/8 days. Bedclothes changed 2/8 days. Clean towels always you want (we left on the floor).
  • Location: 7.5 Very peaceful area. Amazing view. Ten minutes to beach, but lot of steps.
  • Common facilities and services: 10 The pool area is wonderful. Many pools and warm water in February (one pool was 27 degrees!). Big jacuzzi just for adults with wanderful view. Sunbeds enought to everybody (in March). Day program and was good for older children (13, 15 year) and adults. It was minidisco for younger children in every evening. Evening program was okey.
  • Staff: 7.5 Friendly staff. Specially at the pool area.
  • Quietness: 5 Room was very quietness. Pool area was noicy with music and children. It was okey for us, because we enjoyed atmosphere. It was just adult area too and it was quiet. It was many people at the dinner so it was noicy too.
  • Room: 7.5 We have renovated room with excellent view. Good air connection in both room. Our room was first floor and pool and restaurant was seventh floor. There was three different Elevator on the way. It was okey for us. Sometimes we just walk up or down because weather and view was so beatiful.
  • Value for money: 10 The very good pool area. Good food, a lot of choice. Good drinks. Amazing view.
Stars it deserves 3
  • The hotel's reply:

    "Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon. Kind regards!"

March/2020 Someone from Norway thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Pool area, poolsnack, friendly staff
  • Negative: Many defaults with keylock/keycard
  • I RECOMMEND it for... Older travelers, Families, Couples, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for rating us with such a wonderful review. It means you enjoyed your stay with us, which makes us very happy. This works as a huge motivation. It has been a pleasure that you spent your holidays with us at Servatur Puerto Azul. We hope to welcome you back soon. Kind regards!"

February/2020 Someone from Carrizal de Ingenio thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Con el temporal que tuvimos ese fin de semana, los trabajadores del Hotel en seguida se hicieron cargo de la situación. Actuaciones, juegos,.. todo eso lo veo práctico para familias con niños
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

February/2020 Someone from Las Palmas. thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Todo en general muy bien.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

February/2020 Someone from Poland, Warsaw thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: Food ok, many snacks, convenient location, nice view from the balcony
  • Negative: corridors leading to the room in a deplorable condition, old hotel infrastructure in need of full renovation
  • I RECOMMEND it for... Older travelers, Families, Peace seekers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Business travelers
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3
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Hotel Servatur Puerto Azul Avenida de la Cornisa, 13 Mogán 35130 Spain
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