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Hotel Servatur Puerto Azul ***

Mogán,  Spain

Phone: +34 92 856 0591 Fax: +34 92 856 1028 E-mail:: puertoazul@servatur.com

Price: 0 € (Average)

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Rating by guests: 7.4 Based on 300 reviews

Hotel Servatur Puerto Azul
Avenida de la Cornisa, 13 (35130) - Mogán (Spain)

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Overall rating:  7.4 Based on the last 40 of 300 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 17.5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 7.9
  • Location: 6.5
  • Common facilities and services: 6.5
  • Staff: 8.4
  • Quietness: 7.6
  • Room: 6.4
  • Value for money: 6.9

August/2019 Someone from Úbeda thinks:

  • Overall rating: 6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2019 Someone from Sevilla thinks:

  • Overall rating: 0.0
  • Would you recommend it? No
  • Positive: Nada
  • Negative: No me gustó absolutamente nada no lo recomiendo ha nadie comida mal calidad pagas un todo incluído y después casi nada está incluído no tiene aire acondicionado tienen publicidad engañosas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated Habitaciones sucias ,toallas rotas el último día no me dejaron ni toallas ni gel ni champú
  • Location: Not rated
  • Common facilities and services: Not rated Muy mala calidad en comida ,bebida habitaciones nefastas
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 1

August/2019 Someone from Maspalomas thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Habitación reformada y jacuzzi
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Faltaría barrer las habitaciones y balcón. Zonas comunes muy limpias.
  • Location: 10 Inmejorable
  • Common facilities and services: 10 Comida muy buena
  • Staff: 7.5 Falta algo de profesionalidad en camareros
  • Quietness: 10
  • Room: 10 Reformada perfecta
  • Value for money: 10
Stars it deserves 3

August/2019 Someone from Uk thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: The junior suite was lovely with sea views. Room a very good standard with comfy beds and Ice cold air con. Only thing that let the recently updated room was the cracked and terrible floor. A shame as room would have been perfect otherwise. Travelled with wife and two children aged 2 & 6.
  • Negative: The attitude of two staff let the place down. One on the bar and one on reception when trying to book a trip. One receptionist extremely helpful but the lady in the morning was rude and objectionable. The facilities were Packed so queues everywhere. The general condition of site appeared tired. Due to these negatives
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Generally clean throughout.
  • Location: 5 Great views. Around 300 steps to get to beach so unless fit or not dragging kids along, needed a 5 euro min taxi daily if venturing out.
  • Common facilities and services: 5 Very limited entertainment for kids aged 2 and 6 - same kids disco nightly on a raised and potentially dangerous stage.
  • Staff: 5 Staff mainly great apart from one in reception and one in main bar which let staff survey down.
  • Quietness: 7.5 Very quiet in room. Little disturbance. Site very loud due to volume of people.
  • Room: 7.5 Room very good. Just the old tired flooring let it down or would have been excellent.
  • Value for money: 5 Average tbh. Won’t go back sadly. Stayed at another Servatur hotel on island which was nicer.
Stars it deserves 3

August/2019 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 5.7
  • Would you recommend it? Yes
  • Positive: Tener todo incluido
  • Negative: Los colchones incómodos, los postres, filtro de aire acondicionado sucio.
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Couples, Luxury, Peace seekers, Business travelers
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2019 Someone from Gran Canaria-Polonia thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Churros con chocolate y Aqua gym
  • Negative: Máquina de basket que se tragó 2 euros y eventos nocturnos
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2019 Someone from Gran Canaria thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La piscina y Aqua gym
  • Negative: No había fruta en el bar de piscina
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2019 Someone from GRAN CANARIA thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive: Las cenas
  • Negative: Las habitaciones y el trato en recepción
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: Not rated Lejos de todo sin vehiculo
  • Common facilities and services: 2.5 Piscinas pequeñas, Snack bar muy basico
  • Staff: 10 El personal del hotel exceptuando recepción está aprobado
  • Quietness: 2.5 Fui para celebrar aniversario y me dieron una habitación que comunicaba con una puerta con otra donde habían extranjeros siempre de fiesta
  • Room: 2.5 Pequeña y mal situada
  • Value for money: 2.5 No repetiré en este hotel de Servatur
Stars it deserves 3

July/2019 Someone from Las palmas thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: El trato y la amabilidad
  • Negative: Las instalaciones
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Families, Couples, Luxury, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 3

July/2019 Someone from Gran Canaria thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: Las piscinas climatizadas
  • Negative: la calidad de la comida, muchos alimentos son pre elaborados y se nota en el sabor final del plato (verdura de bolsa o bote....)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5 Apartado, se necesita vehículo
  • Common facilities and services: 5 Mejorar calidad comida y renovar zonas comunes de acceso a habitaciones....tuberías vistas, etc. Se debe controlar mejor las hamacas ya que las pegan tanto que no espacio entre familias, e incluso se obstaculiza un acceso normal a la piscina
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
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Hotel Servatur Puerto Azul Avenida de la Cornisa, 13 Mogán 35130 Spain
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