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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 9.1 Based on 330 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  9.1 Based on the last 40 of 330 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 9
  • Common facilities and services: 9
  • Staff: 9.7
  • Quietness: 8.6
  • Room: 9.2
  • Value for money: 9.3

September/2019 Someone from suisse thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2019 Someone from Getxo thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La limpieza
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado huésped,gracias por valorar su estancia entre nosotros.Trasladaremos sus comentarios positivos sobre la limpieza a nuestro personal y seguiremos mejorando eel resto de los servicios. Muchas gracias y feliz verano."

August/2019 Someone from lanzarote thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: la limpieza y lo bien equipado que tienen los apartamentos
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado huesped, gracias por tomar su tiempo para valorar su estancia entre nosotros.Nos alegra mucho saber que todo ha sido de su agrado y seguiremos trabajando para dar el mejor servicio a nuestros clientes.Esparamos verles de nuevo pronto por aquí. Les deseamos un feliz verano. Marta Sánchez Departamento de Calidad"

August/2019 Someone from Warwickshire thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Service and cleanliness
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you for rating your stay with us.We wil continue working to give an excellent service to all our guests.Have a great day. Departamento de Calidad"

August/2019 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Las instalaciones y el trato.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Fantásticos y muy cercanos
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por tomar parte de su tiempo para compartir su opinión sobre nosotros. Nos complace saber que la estancia en casablanca fue de su entera satisfacción y agradecemos sus comentarios sobre nuestras instalaciones y sobre el trato recibido por parte de nuestro personal.Esperamos tener la oportunidad de volver a servirles en el futuro y que sigan disfrutando del verano. Un saludo."

August/2019 Someone from Alicante thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La ubicación, servicio y amabilidad de los empleados
  • Negative: La comida de la cafeteria
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Thank you for reviewing your stay with us.We appreciate the time you took to share your concerns.Right now we are working on our Lunch_dinner options . We do hope to see you again in Casablanca. Have a nice summer. Departamento de Calidad "

August/2019 Someone from Israel thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Comfort, space, clean, highly equipped kitchen, reception
  • Negative: Paid parking (no other choice), basic ingredients in kitchen (salt,peper,oil..) would be nice
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for rating your stay with us.I will share your comments with the team and specially with the cleaning department so that we can improve overall on our service.We appreciate your feedback. Have a great day. Departamento de Calidad"

July/2019 Someone from VIAJES FAMILIARES thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: EL APARTAMENTO
  • Negative: LA PISCINA Y LA NIMACION DE ADULTOS
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchísimas gracias por la valoración que nos han otorgado. Estamos muy contentos de leer que hemos dado un servicio excelente.Sus comentarios nos ayudan a seguir trabajando con entusiamo para estar a la altura de las espectativas de nuestros clientes. Esperamos verles otar vez por aquí. Un saludo. Departamento de Calidad"

July/2019 Someone from Scandinavia thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive: Location, ok apartments and price
  • Negative: (British) Crowded little pool impossible for an adult to go swimming
  • I RECOMMEND it for... Older travelers, Families, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Modern style lovers, Business travelers, Healthy lifestyle
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5 In bar verh friendly, but in reseption varied and definitely more service attitude needed
  • Quietness: 2.5
  • Room: 2.5 Nice view to El tope and good size apartment but very old fashioned layout and decor and lacks air conditioning, uncomfy beds and pillows
  • Value for money: 5 Reasinably priced but maybe renovated apartments and a bit higher price would bring in better clientele
Stars it deserves 3
  • The hotel's reply:

    "Thank you for reviewing your stay with us.We taken good note of your constructive comments and we wish you a great day."

July/2019 Someone from Netherlands thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Very nice and clean. Very friendly staff.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Thank for rating your stay with us.Yourfeed back is so important to us.Have a nice day."

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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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