Hotel América *
Granada, Spain
Phone: +34 95 822 7471 Fax: +34 95 822 7470
Calle Real de la Alhambra, 53 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.7
- Location: 10
- Common facilities and services: 7.8
- Staff: 9.6
- Quietness: 9.3
- Room: 7.9
- Value for money: 8.3
October/2017 Someone from USA thinks:
- Overall rating: 8
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The hotel's reply:
"Dear guest, Thank you very much. It is nice to know you have had a great experience in our hotel thanks to our wonderful location inside Alhambra and to our friendly personnal. We hope to see you the next time. Kind regards. Hotel America "
October/2017 Someone from NYC thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear guest, Thank you really much for your time and opinion. We are glad you have had a pleasant stay with us thanks our privileged location inside Alhambran and our nice staff. About food quality, we think our food is fresh and varied, anyway we consider you comment to follow improving. Thanks and regards. Hotel América"
October/2017 Someone from Florida, USA thinks:
- Overall rating: 9.7
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The hotel's reply:
"Dear guest, We would like to thank you very much for your nice words to our Hotel and specially to Antonio and our staff. We always work hardly to make our guest feel like home and the best honour for us is to achieve it! :) It will be a real honor to host you again in your next visit to our beautiful Alhambra. Our best regards. Hotel América"
September/2017 Someone from Australia thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear guest, We would like to thank you really much for time and valuation. We are so glad because of you liked our rustic and old fashionable style, our quiet and lovely atmosphere, our great location in the Alhambra and our helpful staff. It will be an honour to host you again in the next time. Our best regards. Hotel América"
September/2017 Someone from Norway thinks:
- Overall rating: 8.4
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The hotel's reply:
"Dear guest, Thank you very much for your time and opinion. It is nice to read that due to each aspect you have had a great stay with us. We hope to offer you for the next time a room you really love. Kindest regards. Hotel América"
September/2017 Someone from USA thinks:
- Overall rating: 7.7
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The hotel's reply:
"Dear guest, We appreciate your time to write your opinion. We are happy to know you have enjoyed your stay thanks to the Alhambra location, quiet atmosphere and cleaning service. Regarding parking, we normally explain how to get it with a map to help you. We consider your comment to improve. Regards. Hotel América"
September/2017 Someone from Texas, US thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear guest, Thank you really much for your time and opinion. It is nice to read you have had a good stay in our hotel thanks to aspect like proximity to the Alhambra, cleaning service, our personnel and our quiet atmosphere. We hope to see you soon. Our best regards. Hotel América"
September/2017 Someone from Melbourne, Australia thinks:
- Overall rating: 8.3
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The hotel's reply:
"Dear Mrs. Melbourne, We would like to thank you very much for your apprecied time and your nice words about our location in the Alhambra and our friendly staff. We work everyday to make your guests feel "like home" It will be a real honor to see you again in our house in your next visit :) Hotel América "
August/2017 Someone from Puerto Rico thinks:
- Overall rating: 8.7
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The hotel's reply:
"Estimado cliente de Puerto Rico, Le agradecemos enormemente su tiempo para evaluarnos y sus agradables palabras sobre nuestra maravillosa ubicación en la misma Alhambra y sobretodo su agradecimiento hacia nuestro camarero Ángel. Esperamos volver a verle en su próxima visita a nuestra ciudad Granada. Ángel estará encantado de volver a atenderles como se merecen. Nuestros mejores deseos. Hotel América"
August/2017 Someone from Philadelphia thinks:
- Overall rating: 3.1
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The hotel's reply:
"Dear sir, Thank you for your comment. We always try to do our best, so I´m very sorry we did not live up to your expectations. Anyway, I would like to know if you had any problem with anybody in particular as when you checked-in everything was correct and you seemed to be glad with the room and with the hotel, Just to take note and to find a solution. We are always working to make your staying special and would like to know what happened. Thank you very much"