Hotel Casona de la Reyna ***
Toledo, Spain
Phone: +(34) 925282052 Fax: +(34) 925282129
The Hotel Casona de la Reyna is built on the original structure of a 16th century house, containing architectural remnants from the Lower Middle Ages, preserving the detailed and charming décor. Located in the historical centre of Toledo, the Juderia Mayor, the Hotel Casona de la Reyna is a wonderful surprise waiting to be discovered. With exceptional views and a peaceful air (salon with fireplace included) the hotel offers a sense of ease and relaxation throughout. It has 25 rooms with all the appointments to guarantee a pleasant stay: full bathrooms, air-conditioning, satellite TV, Digital +, telephone, free safe, hair dryer mini-bar, etc.
- Room Services
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- Rooms: 25
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Climate control
- Safe (free)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 25
- Parking (fee): hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Fireplace
- Patio Andaluz
- General services
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- Rooms: 25
- Non-smoking rooms
- Extra bed
- Currency exchange
- Crib
- Luggage check room
C/ Carreras de San Sebastian, 26 (45002) - Toledo (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 0.0%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.4
- Location: 9.3
- Common facilities and services: 7.4
- Staff: 10
- Quietness: 10
- Room: 8.7
- Value for money: 8.8
March/2017 Someone from Jerez de la Frontera thinks:
- Overall rating: 8.7
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The hotel's reply:
"Estimado huésped, Agradecemos enormemente la confianza deposita de Hotel Casona de la Reyna. Estaremos encantados en volver a recibirles! Saludos Cordiales. Lola Sanchez. Directora"
March/2017 Someone from Badajoz thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimados huéspedes, Agradecemos el tiempo que han dedicado a valorar nuestro hotel. Nos alegra saber que hemos satisfecho sus expectativas y esperamos volver a recibirles si deciden visitar de nuevo nuestra ciudad. Reciban un cordial saludo, Lola Sánchez Directora"
February/2017 Someone from Burgos thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado huésped, Gracias por su valoración y por destacar el trato de nuestro amable personal. Estaremos encantados de volverles a recibir. Saludos Cordiales. Lola Sanchez. Directora"
February/2017 Someone from Ávila thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado huésped, Agradecemos que haya dedicado unos minutos de si tiempo en valorar su estancia en Hotel Casona de la Reyna. Esperamos que vuelvan a visitarnos si deciden regresar a Toledo en un futuro. Saludos Cordiales. Lola Sanchez. Directora"
February/2017 Someone from Granada thinks:
- Overall rating: 1.6
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The hotel's reply:
"Estimado cliente, Sentimos que no se haya llevado una buena impresión de nuestro hotel. Afortunadamente, la mayoría de nuestros clientes están satisfechos con la calidad y servicios ofrecidos, como queda reflejado en la valoración general de nuestra página. A pesar de su comentario sobre la limpieza, no hizo ninguna observación de ello durante su estancia para que nuestro personal pudiera resolverlo. Por otro lado, la limpieza es uno de los puntos más destacados por otros clientes. Les deseamos una mejor experiencia si deciden volver a visitar Toledo. Reciba un cordial saludo, Lola Sánchez Directora general Hote Casona de la Reyna"
February/2017 Someone from Granada thinks:
- Overall rating: 3
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The hotel's reply:
"Estimado cliente, Sentimos que su experiencia en nuestro hotel no haya sido satisfactoria como demuestra con su puntuación. No es posible complacer el gusto de todos, pero afortunadamente la mayoría de nuestros clientes quedan satisfechos con nuestros servicios tal como se refleja en nuestras valoraciones generales. Solo indicarle que el desayuno se recoge a las 11h los fines de semana, aun así se les permitió desayunar tranquilamente. Les deseamos una mejor experiencia si deciden volver a visitar Toledo. Reciba un cordial saludo, Lola Sánchez Directora general Hotel Casona de la Reyna""
February/2017 Someone from Malaga thinks:
- Overall rating: 8.8
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The hotel's reply:
"Estimado huésped, Muchísimas gracias por destacar la amabilidad de nuestro personal, nos encanta sus comentarios. Esperamos que nos vuelvan a visitar pronto!!Saludos Cordiales. Lola Sanchez. Directora"
January/2017 Someone from Benidorm thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado huésped, Muchas gracias por la confianza depositada en nuestro establecimiento e indicar que nos recomendaría. Nos alegra muchísimo que se sintieran a gusto durante su estancia. Tendremos en cuenta sus comentarios para poder seguir mejorando. Estaríamos encantados de que nos volvieran a visitar. Saludos Cordiales. Lola Sanchez. Directora"
January/2017 Someone from Antequera thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado huésped, Muchísimas gracias por su grata valoración. Estaremos encantados de volverles a recibir si deciden regresar a nuestra bonita ciudad. Saludos Cordiales. Lola Sachez. Directora"
January/2017 Someone from MADRID thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado huésped, gracias por sus comentarios, nos ayudarán a mejorar. Agradecemos su valoración y saber que nos recomendaría. Esperamos su visita en un futuro!Saludos Cordiales. Lola Sanchez. Directora"