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Apartment Casablanca ***

Puerto de la Cruz,  Spain

Phone: +34922371814 Fax: +0034922374209 E-mail:: reservas@aptoscasablanca.com

Price: 0 € (Average)

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Rating by guests: 8.7 Based on 373 reviews

Room Services
  • Rooms: 287
  • Television: international channels
  • Hairdryer
  • Tub or shower
  • Kitchen
  • Microwave
Main facilities
  • Rooms: 287
  • Parking
  • Bar - coffee shop
  • Swimming pool
  • Terrace
  • Sauna
  • Lounge
  • Heated swimming pool
  • Children's Playground
General services
  • Rooms: 287
  • Laundry service
  • 24-Hour Front Desk
Apartment Casablanca
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.7 Based on the last 40 of 373 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 8.5
  • Common facilities and services: 7.7
  • Staff: 9.1
  • Quietness: 8.9
  • Room: 8.3
  • Value for money: 8.2

May/2015 Someone from cadiz thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimados clientes, muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA"

April/2015 Someone from Finland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: All!!!
  • Negative: Nothing
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

April/2015 Someone from Ireland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The complex was very clean and staff were friendly and helpful.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 A short walk to the centre, several steps back up to apartments.
  • Common facilities and services: 7.5
  • Staff: 10 Friendly and helpful
  • Quietness: 10
  • Room: 7.5 Would have liked a bigger balcony area.
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

April/2015 Someone from Ireland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: friendly, helpful attitude and manner at all times. Very clean every where we went at all times. Good value for money in terms of accommodation, food and drink. Well done!
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

April/2015 Someone from Kafarna thinks:

  • Overall rating: 6.9
  • Would you recommend it? Yes
  • Positive: tamaño apartamento y precio
  • Negative: un poco envejecido
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimados clientes, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Construido en 1986 y reformado en 2014 nuestro complejo mantiene un estilo limpio y ordenado. El complejo cuenta con un mantenimiento preventivo durante todo el año y uno especial una vez al año ententando mantener siempre alto el nivel de la calidad de nuestros servicios. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

April/2015 Someone from Ireland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the staff on reception were so nice and helpful and friendly Apartments were very nice and clean and comfortable
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST... Older travelers, Handicapped
  • Cleanliness: 10 Very good
  • Location: 10 Yes it was very good, lot of hills so you would want to be fit
  • Common facilities and services: 10 Very well maintained
  • Staff: 10 Incredibly nice
  • Quietness: 10 Perfect
  • Room: 10 Very comfortable
  • Value for money: 10 Compared to Ireland, excellent
Stars it deserves 4

  • The hotel's reply:

    "Dar client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA"

April/2015 Someone from Gran Canaria thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Servicio de recepción y restauración
  • Negative: Que en uno de los desayunos tardaran mas de media hora en servirnos un pedido para llevar
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5 Si exceptuamos a los gallos que desde las 4 de la madrugada empezaban con la sinfonía
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimados clientes, Muchas gracias por dedicarnos parte de su tiempo en hacernos llegar su opinión sobre nuestros apartamentos. Nos agrada saber que su estancia entre nosotros ha sido satisfactoria y agradecemos los comentarios sobre nuestro personal y nuestros servicios; ello nos anima a seguir mejorando cada día para ofrecer un mejor servicio a nuestros clientes. Lamentamo si algun servicio no ha alcanzado sus expectativas y lo tendremos presente para mejorar. Por lo que se refiere a los gallos hacen parte de la naturaleza de nuestro entorno desde hace mucho tiempo. Por nuestra parte no podemos tomar ninguna decisión al respecto. Lamentamos que estos “cantos” hayan podido molestar su descanso. Esperamos verle de nuevo entre nosotros. Departamento de Calidad APARTAMENTOS CASABLANCA "

March/2015 Someone from UK thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Quality of the apartment, parking space and evening entertainment
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA"

March/2015 Someone from Helsinki thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Cleanliness, well equipped kitchen and spacious.
  • Negative: mattresses felt quite worn out - very soft.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Cockerells woke us up every morn7ng
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Dear client, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding your comments we will bear them in mind in order to improve. The rooster in question is part of the nature of our environment since a long time. For our part we can not take any decision. We regret that these "songs" may have disturb your rest. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

March/2015 Someone from Sweden thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything
  • Negative: That we had to go home
  • I RECOMMEND it for... Older travelers, Families, Budget travelers
  • I recommend it especially AGAINST... Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear guest, Thank you for taking the time to share your opinion about us. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday. Departamento de Calidad APARTAMENTOS CASABLANCA "

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Apartment Casablanca Calzada de Martíanez, 4 Puerto de la Cruz 38400 Spain
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