Hotel Puerta de Toledo ***
Madrid, Spain
Phone: +(34) 914747100 Fax: +(34) 914740747
Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.
- Room Services
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- Rooms: 152
- Telephone: in room
- Television: pay channels
- Hairdryer
- Climate control
- Safe
- Internet connection
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 152
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 152
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 97.5%
- No: 2.5%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9.4
- Location: 9.3
- Common facilities and services: 8.8
- Staff: 9.9
- Quietness: 9.3
- Room: 9
- Value for money: 9.1
May/2016 Someone from sdf thinks:
- Overall rating: 9.6
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May/2016 Someone from Tudela thinks:
- Overall rating: 9.6
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- Overall rating: 8.1
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- Overall rating: 9.9
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- Overall rating: 10
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May/2016 Someone from España thinks:
- Overall rating: 7.9
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April/2016 Someone from Madrid thinks:
- Overall rating: 10
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- Overall rating: 8.4
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- Overall rating: 9.1
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- Overall rating: 4.1
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The hotel's reply:
""Estimado cliente. Muchas gracias por el tiempo dedicado a compartir su opinión. Lamentamos la incidencia en el servicio de desayuno, trasladamos sus impresiones al responsable del departamento y a todo nuestro equipo. Se tomarán las medidas correctoras que sean necesarias para evitar situaciones similares en el futuro. Nos complace adelantarle que está prevista una reforma completa de nuestro salón de desayunos, tanto en imagen como en productos. Esperamos contar con su confianza en el futuro y nos haga llegar su opinión sobre los cambios introducidos , que estarán finalizados para este verano.Un cordial saludo del Dpto. de Atención al Cliente.""